Lou Fusz Ford

Great service department Excellent experience every time I come in for service at this location. Matt is extremely helpful courteous and friendly. He has helped me several ti Excellent experience every time I come in for service at this location. Matt is extremely helpful courteous and friendly. He has helped me several times when I've come in for service. His professionalism and customer service oriented work ethic make the experience fantastic. Overall very satisfied with this service department, thank you. More

Easy to buy from I received great personal service from Tom Biehle at Lou Fusz Ford. I had a specific truck I was looking for which couldn't be found on any dealer lo I received great personal service from Tom Biehle at Lou Fusz Ford. I had a specific truck I was looking for which couldn't be found on any dealer lot, so Tom ordered one for me. I got to individualize it to my needs which was exciting and accurate. If your going to buy a Ford, go see Lou Fusz Ford. More

Fantastic again! My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repair My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repaired. From the man (Doug) who wrote up the estimate to the time I picked it up (Doug again).after it had been repaired to driving it home, I was treated with respect and professionalism. You can not expect more than that. Also I would like to thank Dan Hoeflinger for his part in making it a top notch experience. More

Car inspection, oil change and 30,000 mile check up My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! More

Great service, service people and office people! I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful a I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful and the office staff are so friendly and courteous. I never have to worry about having to take the car back because it wasn't repaired right the first time. Rita Shotwell More

Job and Communcation well done. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. More

Oil change & new battery Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation w Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation which I didn't... But nice to know for future. About 20 minutes later he calls my cell phone and gives me results of battery test, quoted the price, I agree and in 3-4 hours I am driving out the parking lot. More

I'm new in the country and Lou Fusz got me a finance! I went to Lou Fusz with low expectation. I tried the finance but didn't went well, when I arrived home Jerry Paule the sales person who had me before I went to Lou Fusz with low expectation. I tried the finance but didn't went well, when I arrived home Jerry Paule the sales person who had me before called back saying that he had one bank to help me. Normally at all places people don't care because you are new and don't have credit builded so I wan to recommend Lou Fusz and specially the sales person Jerry Paule! More

Excellent Service. Anthony carefully listened to my service request and provided expert advice. After the service tech performed his dionogstic Anthony called to explain Anthony carefully listened to my service request and provided expert advice. After the service tech performed his dionogstic Anthony called to explain what needed to be repaired and the cost. I appreciated the honest assessment. Repairs were completed to my satisfaction and I could not have been more pleases. More

Wonderful purchasing experience again I purchased an Escape and it was a painless experience from start to finish. Dan Hoeflinger is an awesome salesman, I have now purchased 6 new vehicl I purchased an Escape and it was a painless experience from start to finish. Dan Hoeflinger is an awesome salesman, I have now purchased 6 new vehicles from Lou Fusz and we started with Dan and he is the reason that we keep coming back. Dan has a great personality and has a low pressure sales technique. More