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Lou Fusz Ford
Chesterfield, MO
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Henry Prebianca "A" Plus Henry went above and beyond to help me purchase new, and trade-in old, Company vehicles. He was the most responsive of all the New and Used Car Deale Henry went above and beyond to help me purchase new, and trade-in old, Company vehicles. He was the most responsive of all the New and Used Car Dealers I was working with n the STL area. I would most definitely recommend Henry to anyone looking to purchase a vehicle. More
Excellent Customer Service! I just want to say THANK YOU so much to Matt Niederhauser for the fantastic job in my SUV and the wonderful customer service. Little details an outst I just want to say THANK YOU so much to Matt Niederhauser for the fantastic job in my SUV and the wonderful customer service. Little details an outstanding customer service is what keeps me coming to this wonderful dealership in Chesterfield. Thank you again for everything! You guys always go beyond expectations. Claudia Grubbs More
I'm in love. Hello Everyone My name is Tamoka Mitchell and I'm this review with love and good faith in my heart and soul. I went to Lou Fusz Ford on 9/12/16 lookin Hello Everyone My name is Tamoka Mitchell and I'm this review with love and good faith in my heart and soul. I went to Lou Fusz Ford on 9/12/16 looking to buy a car and was great with much love and honesty by an amazing sale representative by the name of Dan Hoeflinger when I tell you I've never ever bought a new car, he made me feel welcome, warm, and excited about mu discussion. He wasn't pushy like some salesman. He genuinely care about me as a person and not a commission I strongly and highly recommend Dan Hoeflinger he the man ......When I'm ready to buy again I going there. I've told everyone I know and posted it one everyone of my social media how welcome and loved I felt by the company and Dan. Much Love Tamoka Mitchell P.S. I bought a 2015 Ford Escape loving it!!!!!!! . More
Great service department Excellent experience every time I come in for service at this location. Matt is extremely helpful courteous and friendly. He has helped me several ti Excellent experience every time I come in for service at this location. Matt is extremely helpful courteous and friendly. He has helped me several times when I've come in for service. His professionalism and customer service oriented work ethic make the experience fantastic. Overall very satisfied with this service department, thank you. More
Easy to buy from I received great personal service from Tom Biehle at Lou Fusz Ford. I had a specific truck I was looking for which couldn't be found on any dealer lo I received great personal service from Tom Biehle at Lou Fusz Ford. I had a specific truck I was looking for which couldn't be found on any dealer lot, so Tom ordered one for me. I got to individualize it to my needs which was exciting and accurate. If your going to buy a Ford, go see Lou Fusz Ford. More
Fantastic again! My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repair My new 2017 platinum Fusion was damaged on the right rear fender. so I took it to Lou Fusz Ford where I purchased it in Chesterfield to have it repaired. From the man (Doug) who wrote up the estimate to the time I picked it up (Doug again).after it had been repaired to driving it home, I was treated with respect and professionalism. You can not expect more than that. Also I would like to thank Dan Hoeflinger for his part in making it a top notch experience. More
Car inspection, oil change and 30,000 mile check up My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! My husband and I are very pleased with the excellent service. We have now both over the last 11yrs 3 vehicles. Thanks for your service! More
Great service, service people and office people! I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful a I have been dealing with Lou Fusz in Chesterfield since 1993 and I would not hesitate to recommend them to anyone! Brian Noles is always so helpful and the office staff are so friendly and courteous. I never have to worry about having to take the car back because it wasn't repaired right the first time. Rita Shotwell More
Job and Communcation well done. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. We have our fleet maintained at Lou Fusz Ford and can't be happier. They are usually one day of service and communicate any problems found quickly. More
Oil change & new battery Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation w Anthony my service adviser met me in service drive checked mileage, wrote me up and I was ready to go...yea! He asked me if I needed transportation which I didn't... But nice to know for future. About 20 minutes later he calls my cell phone and gives me results of battery test, quoted the price, I agree and in 3-4 hours I am driving out the parking lot. More