Lou Fusz Ford

Great customer care the whole team was great and made everything clear and the transaction went really smooth will definitely be back and would recommend to everyone I know !!! everything clear and the transaction went really smooth will definitely be back and would recommend to everyone I know !!! More

The fastest and best car buying experience I have had yet. I spent maybe 2.5 hours for the whole process! Greg was amazing. I received a video message of him introducing himself before even arriving to t yet. I spent maybe 2.5 hours for the whole process! Greg was amazing. I received a video message of him introducing himself before even arriving to the dealership. He showed me all of the features of my explorer and worked with my budget! Lou Fusz went above and beyond expectations. If I purchase another vehicle in the future, they will be my first and only stop. Thank you! More

Communication with the service writer could have been better. The main problem was waiting for parts for my vehicle. better. The main problem was waiting for parts for my vehicle. More

Good communication and quick, quality work Nice area to wait and clean rest rooms Rick in service was great to work with wait and clean rest rooms Rick in service was great to work with More

Great Experience. Delivered as promised and on time. We look forward to a continued relationship. Delivered as promised and on time. We look forward to a continued relationship. More

simple great efficient easy scheduling liked valet service and friendly customer service really like ford service and friendly customer service really like ford More

It was great. I especially liked the 'valet ' service. They found the problem and fixed it. I especially liked the 'valet ' service. They found the problem and fixed it. More

Keep having issues. Have had to pay twice for no service done the light they said was one was not the one even on when I brought it in and had not been back on. The firs Have had to pay twice for no service done the light they said was one was not the one even on when I brought it in and had not been back on. The first time I brought it they could not find anything and I had to pay $200. A few weeks later had it back in and you found something and fixed it under the warrenry. Said the warrenry pretty much covered everything. The next week back in due to another light being on and you couldn't find anything and then the next day you said they was driving it and another light came on and it would be $2000 Since I didn't have it fixed another $200. More

They were prompt, called me as needed. I just wish their pricing was kinder to me. I just wish their pricing was kinder to me. More

The staff was extremely friendly and helpful. The waiting room was very welcoming as well The waiting room was very welcoming as well More