Lou Fusz Ford
Chesterfield, MO
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Purchase of new Escape We bought a new 2017 Escape from Lou Fusz Ford in May 2017. Our sales consultant was Jerry Paule. At 78 and 77 years of age, I'm excited to state th We bought a new 2017 Escape from Lou Fusz Ford in May 2017. Our sales consultant was Jerry Paule. At 78 and 77 years of age, I'm excited to state that prior to this experience my wife and I have never dealt with what we consider a truly caring, experienced sales person who actually was actually concerned about our feelings and needs. Jerry was very thorough by helping us understand the available options and thereby assisting us with those we wanted and those we didn't. A competitive St. Louis area dealer didn't do that for us. Jerry also researched other dealers for the final options, color, etc. that we selected and then offered us an equitable price. We were relaxed and didn't feel any pressure to either hurry or make an immediate decision -- although we did make our decision on our first visit. We will absolutely buy all of our future vehicles from this dealer and, more specifically, from Jerry. More
New Truck Purchase Gary, John and the Fusz Ford team again made purchasing there a pleasure. They were, as always, professional, courteous, and friendly. Thanks again Gary, John and the Fusz Ford team again made purchasing there a pleasure. They were, as always, professional, courteous, and friendly. Thanks again for helping me with the new truck! More
Great Car Buying Experience I just bought a new 2017 Ford Explorer from Joe Romeo and Lou Fusz Ford. Joe was very informative and patient with all my question. He was easy and I just bought a new 2017 Ford Explorer from Joe Romeo and Lou Fusz Ford. Joe was very informative and patient with all my question. He was easy and great to work with. I would highly recommend Joe and Lou Fusz Ford. More
very easy and stress free I rated all of our sales people however there was also a very friendly and helpful new car sales manager Steve. Steve made sure everything went well I rated all of our sales people however there was also a very friendly and helpful new car sales manager Steve. Steve made sure everything went well with our sales experience and was very caring toward my daughter who was making her first car purchase. Thank you we will continue to buy our cars from the lou fusz network. More
Very nice. Sales personell showed great flexibility. Alison Hock got me started. Answered my email questions promptly and clearly. Set up an appointment for me. Very proficient. Was sorry that I didn't g Alison Hock got me started. Answered my email questions promptly and clearly. Set up an appointment for me. Very proficient. Was sorry that I didn't get to meet her when I visited the dealership. Alison set my appointment with Nick and he was also quite amenable. More
Fantastic Everyone at Lou Fusz Ford is always very friendly and helpful. Whether I am just in for a routine oil change or purchasing a new vehicle I know I can Everyone at Lou Fusz Ford is always very friendly and helpful. Whether I am just in for a routine oil change or purchasing a new vehicle I know I can rely on fast, friendly service. I won't go anywhere else. More
service great work very professional the work was done on time and the price was very reasonable I would recommend the lou fusz service center to others great work very professional the work was done on time and the price was very reasonable I would recommend the lou fusz service center to others More
Great experience! Staff is very helpful and accommodating! the customer service person in service helped to save me money on my tire rotation and oil change services wi Staff is very helpful and accommodating! the customer service person in service helped to save me money on my tire rotation and oil change services without me even asking! More
Great Service, Great Prices...I Shall Return Bought my 1st car from here and come back for maintenance service. Great People, prices and the wait is very short. I recommend these guys and I sha Bought my 1st car from here and come back for maintenance service. Great People, prices and the wait is very short. I recommend these guys and I shall return again. More
Total Buying process was great. Nick and Henry Prebianca were great to work with while ordering my new Fusion. Also, I must give a kudos to Jeff Ream (finance manager) for his help Nick and Henry Prebianca were great to work with while ordering my new Fusion. Also, I must give a kudos to Jeff Ream (finance manager) for his help in understanding the "not so fun" part of the deal. The car is everything I expected and more. Love driving it, looking for more reasons just to get in the car and of course drive it. More