Lou Fusz Ford
Chesterfield, MO
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New car purchase Having purchased our last new car over 14 years ago we dreaded having to go through the process again. We drove into Lou Fusz Ford we were greeted by Having purchased our last new car over 14 years ago we dreaded having to go through the process again. We drove into Lou Fusz Ford we were greeted by John Stahl, he willingly showed us several vehicles and explained the differences between each and answered all of our questions. When we told him we weren't ready to do a test drive and would get back to him he totally understood and gave us his card and told us to call. After "trying" to work with other dealerships with no luck, we called John back and he took the time, with no pressure, and worked to accommodate our needs and wants and was we felt, straight forward and let us make the decision without pressure, that is why we recommend Lou Fusz and John Stahl to our friends and family. And by the way Jeff in finance, was also very helpful and throughly explained several add on options which we did not plan on adding but we did purchase. We'll be repete customers. More
Great Service I have have had vehicles serviced at Lou Fusz for many years. I always get excellent service by Anthony and his team of service technicians. I have have had vehicles serviced at Lou Fusz for many years. I always get excellent service by Anthony and his team of service technicians. More
Wonderful service John is a wonderful sales person and he was so helpful. I highly recommend him and also Lou Fucz. I would not go anywhere else John is a wonderful sales person and he was so helpful. I highly recommend him and also Lou Fucz. I would not go anywhere else More
A wonderful experience From the moment I walked in the door at LouFusz Ford I knew I wanted to buy my car there. Joe Romeo is the reason I bought my car at Lou Fusz Ford. From the moment I walked in the door at LouFusz Ford I knew I wanted to buy my car there. Joe Romeo is the reason I bought my car at Lou Fusz Ford. Kind, helpful, not pushy and well informed are words I would use to describe Joe. Flash closed my deal and he was excellent at the way he handled me at the end. Lou Fusz Ford was excellent to deal with from start to finish More
Awesome Service!! My 2016 F-150 steering wheel leather was peeling off. To me seemed pretty unreasonable to be happening so soon. As much as these vehicles cost somethi My 2016 F-150 steering wheel leather was peeling off. To me seemed pretty unreasonable to be happening so soon. As much as these vehicles cost something like that shouldn't happen. My truck is garaged and not a work truck. Brian in Service looking at it and no questions asked it was replaced. Awesome Service!! Thanks Brian!! More
Amazing Sales Experience! We went into this dealership looking for a preowned vehicle for my wife. We were looking for a Mazda, Kia or Nissan sport utility. They had a great We went into this dealership looking for a preowned vehicle for my wife. We were looking for a Mazda, Kia or Nissan sport utility. They had a great selection of Ford products and my wife fell in love with the Ford Escape titanium edition (18000 miles) Certified to 100,000 miles- not a car that we were considering. But it proved to be the best driving, most quiet and had an unbelievable amount of equipment, Nav, leather, backup cam, blind spot etc... Then the Sales Mgr Steve G. Introduced us the 1st avail. Salesperson. We met an awesome -No Pressure salesman John Stahl, who was very knowledgeable and courteous of our time and 50+ questions. This guy was SO patient and he really knew the product... They didn't play games, and offered a fair discount, not to mention a lower interest rate than our own bank offered. 1.5% cheaper. We will be back for our next vehicle due to the level of professionalism we experienced here! Keep up the good work! More
Great experience, Awesome Team! My sales consultant, David Middendorf, went above and beyond to help me get into a vehicle that I really wanted and I could not be happier with the en My sales consultant, David Middendorf, went above and beyond to help me get into a vehicle that I really wanted and I could not be happier with the entire process. The professionalism and willingness to help was evident throughout the buying process from sales to finance. I highly recommend David and this dealership, and I have also recommended this store to my friends and family as well. Thanks David, and thanks to the entire team. More
Great service I went to the dealership for my first oil change on the car I bought at Lou Fusz Chesterfield. Along with an oil change i needed a few quotes. Not onl I went to the dealership for my first oil change on the car I bought at Lou Fusz Chesterfield. Along with an oil change i needed a few quotes. Not only did they get it done quickly, but also got a call when it was done. When I had questions I called and spoke to Anthony who was nice enough to answer my questions, review my quotes and explain in detail. I went to picked it up and the nice cashier gave me a mail in rebate and also a certificate for a car wash. Great first experience! More
Overall Impressed One of the things that had me concerned in the beginning was the value I was going to get for my trade in. After my salesman (Grant Woods) and I crun One of the things that had me concerned in the beginning was the value I was going to get for my trade in. After my salesman (Grant Woods) and I crunched some numbers and worked out the deal, I have to say that I received a very fair price for my trade in. I had originally planned on selling my car outright, but I am glad I listened to what they had to offer first. The staff was very friendly and personable, which turned the car buying experience into more of a fun experience among friends as opposed to a business transaction. I am overall pleased with everything and very glad to have taken my business to Lou Fusz Ford. Thank you to all of the staff members that were a part of this! More
all good! Brought the van in for a recall repair. Brian was fast and friendly and the work was completed in the time frame we discussed. Also had them rotate an Brought the van in for a recall repair. Brian was fast and friendly and the work was completed in the time frame we discussed. Also had them rotate and balance the tires. More