Lou Fusz Ford
Chesterfield, MO
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Regular maintenance and recall work - happy camper Made an appointment to schedule some recall work along with regular maintenance. Anthony Romeo set it up and Brian Noles looked after the paperwork a Made an appointment to schedule some recall work along with regular maintenance. Anthony Romeo set it up and Brian Noles looked after the paperwork at the scheduled time. Recall involved replacement of some door parts and required a good amount of disassembly and reassembly for each door. Technician did a great job and left no trace of his handiwork (other than the new hardware). I am very pleased with the whole service experience at Lou Fusz Ford. The service team is polite, courteous, and efficient. More
An enjoyable buying experience because of David Middendorf Our salesperson, David Middendorf, made buying our Escape an enjoyable experience. David stayed late the night we were looking for a car: he never sa Our salesperson, David Middendorf, made buying our Escape an enjoyable experience. David stayed late the night we were looking for a car: he never said anything, but we knew that the dealership was near closing time. Once we decided on the car, David got the paperwork rolling so we could pick up our car the next day after we got off work. We appreciated David's low key help - we never felt pressured. David answered our questions, and if he was not sure of something, he got back to us with definite answers. We will recommend David to family and friends. More
Allison Hock is excellent rep for Lou Fusz Ford Allison went above and beyond in representing me in purchase of my 2018 Ford Escape.... I have bought lots of vehicles in both NY State and Miss Allison went above and beyond in representing me in purchase of my 2018 Ford Escape.... I have bought lots of vehicles in both NY State and Missouri her Service to me was the best ever............... More
Service Dept. guys are great! Service is fast and gets the job done properly. Anthony, Doug & Mark serviced our car and we are pleased. They are always courteous and easy to work w Service is fast and gets the job done properly. Anthony, Doug & Mark serviced our car and we are pleased. They are always courteous and easy to work with. We have had no problems in the past and do not expect to in the future. Also, the ladies in the office are fast and friendly, More
Great service Always get great service ! Definitely recommend Lou Fusz Ford! Staff is always friendly and helpful. Quality of work is outstanding. Always ready Always get great service ! Definitely recommend Lou Fusz Ford! Staff is always friendly and helpful. Quality of work is outstanding. Always ready to answer any questions I may have. Top notch! More
You are the Best of the Best I've been coming to your dealership for more than 20 years. Have bought my last two cars here and with your help can keep them for 10 plus years. Mi I've been coming to your dealership for more than 20 years. Have bought my last two cars here and with your help can keep them for 10 plus years. Mike Flynn is the only service person I deal with. Consider him a friend after all these years. As an elderly single woman, I totally trust Mike to tell me when I need to do something. Rest assured my next car will also be at Lou Fusz. More
Great Service and Support! I just closed on my second F-150 in last 3 years and working with John Stahl made it easy. Thank You John, for your support!!!! I just closed on my second F-150 in last 3 years and working with John Stahl made it easy. Thank You John, for your support!!!! More
Great Experience! We located our vehicle through an internet listing. Making the call and dealing with Allison Hock was tremendous. Doing the deal with her, without see We located our vehicle through an internet listing. Making the call and dealing with Allison Hock was tremendous. Doing the deal with her, without seeing the car we were purchasing or her seeing our car we were trading, took tremendous TRUST. From start to finish, everything fell together as we agreed to on the phone. Allison Hock's HONESTY and TRUSTWORTHINESS is second to NONE. If you are looking for a vehicle give Fusz Ford a call and ask for Allison. I know you will be well taken care of. Henry was also a pleasure working with finishing the paperwork on the deal. More
Great overall experience!! Allison Hock was very friendly and professional during my new car shopping/buying experience. She was able to locate the car that I wanted and the ca Allison Hock was very friendly and professional during my new car shopping/buying experience. She was able to locate the car that I wanted and the car was ready for pick up the next day. She was very thorough in explaining all purchasing and financing offers to me and did not pressure any decisions. She took extra time in setting up and explaining the electronic features of the vehicle with a willingness to stay past her work schedule time to give me the best experience possible. Henry Prebianca was also very helpful in the finance department, taking the time to help me determine the best options for my needs. He was very patient and understanding during the process without pressuring me. Thank you to Allison and Henry for a great experience and I will recommend them to friends and family. More
Great experience Fantastic service, great experience. Would recommend Jerry without reservations. He presented all options in a straight forward manner and got us e Fantastic service, great experience. Would recommend Jerry without reservations. He presented all options in a straight forward manner and got us exactly what we wanted. More