Lou Fusz Ford
Chesterfield, MO
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Purchase of new vehicle went very well. Went to dealer to explore purchasing a new F150. Invited by John Stahl, sales associate, to come up to dealership, have a cup of coffee and just disc Went to dealer to explore purchasing a new F150. Invited by John Stahl, sales associate, to come up to dealership, have a cup of coffee and just discuss the vehicle and all the alternatives. This was very helpful as I have not previously had a F150. After deciding that I was interested in this model, John patiently showed me the options an features on specific vehicles. The rebates and financing options were reviewed and the negotiation process was fair. More
Fast, quality, & courteous service Excellent service, as usual, from Lou Fusz Ford. Oil change and A/C were on my ticket and the A/C is now as cold as an Antarctic breeze - just the wa Excellent service, as usual, from Lou Fusz Ford. Oil change and A/C were on my ticket and the A/C is now as cold as an Antarctic breeze - just the way I like it. Brian Noles looked after my service appointment and Anthony Romeo pitched in when Brian was tied up with another customer. Brian kept me informed of progress, explained the A/C work, and Technician Steve Decker did all the great work under the hood of my vehicle . Great work, polite and friendly gang at LFF. CB More
Top-notch service (again!) Brought my car in for routine maintenance (but I am quite picky). Brian Noles got me checked in quickly and Technician Jake looked after the service Brought my car in for routine maintenance (but I am quite picky). Brian Noles got me checked in quickly and Technician Jake looked after the service work. Shelly got my paperwork wrapped up and always has a smile for the customers. Another fast and efficient appointment. Everyone in the Service Dept. is cheery and takes the time to say hello. Yes, I do recommend Lou Fusz Ford to a friend. AB More
awesome group of people Ray Walker was our salesman and he was very helpful as was the rest of the staff. We did not get there until almost 8p.m and didnt finish all the pap Ray Walker was our salesman and he was very helpful as was the rest of the staff. We did not get there until almost 8p.m and didnt finish all the paperwork until almost 10:30 but never once did anyone make us feel as if they were in a hurry to get out of there although the store closes at 9. Will definately refer anyone looking to see Ray. More
Worth the drive We initially made,contact on line. Grant Woods was,fast to,respond. He listened to our needs. We drove 8 hours to get the truck we wanted. Once there We initially made,contact on line. Grant Woods was,fast to,respond. He listened to our needs. We drove 8 hours to get the truck we wanted. Once there Grant was at the door waiting on us. He made,us feel,comfortable and answered all,our questions. More
Great Enjoyable Experience This was my first experience at a car dealership. I was expecting it to be an awful experience because you always hear about pushy salesmen. My expe This was my first experience at a car dealership. I was expecting it to be an awful experience because you always hear about pushy salesmen. My experience was completely awesome and enjoyable! Allison was the person I talked to and she was extremely friendly and not pushy at all. I'm now in a Mustang that I'm completely in love with! More
Great Service Experience Had a great experience with service recently at Lou Fusz Ford. The service manager Brian got me in and out within the expected time frame, and I feel Had a great experience with service recently at Lou Fusz Ford. The service manager Brian got me in and out within the expected time frame, and I feel that I got top of the line service. Everyone was courteous and managed my expectations very well. They truly appreciated my business. I even had a nice, cool place to wait while the service was being done. I'll continue having my vehicle serviced at Lou Fusz Ford. I highly recommend them. More
Love my 2015 Lincoln MKC Grant was very polite and knowledgeable. Didn't rush me and was very patient as I looked around the lot. I definitely would do business there again an Grant was very polite and knowledgeable. Didn't rush me and was very patient as I looked around the lot. I definitely would do business there again and request Grant as my salesman. More
Very helpful and no pressure to buy Jerry Paule was very friendly and did not ever say that I had to buy this truck. Answered all my questions and was very helpful. Jerry Paule was very friendly and did not ever say that I had to buy this truck. Answered all my questions and was very helpful. More
Excellent Friendly Honest Service Grant Woods was incredible to deal with. Honest and forthcoming. I will be sending anyone that will listen to Lou Fusz and Grant in the future. Thanks Grant Woods was incredible to deal with. Honest and forthcoming. I will be sending anyone that will listen to Lou Fusz and Grant in the future. Thanks More