
Lou Fusz Ford
Chesterfield, MO
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Repairs, routine maintenance and new tires. Service advisor was thorough and accommodating. When needed parts were delayed, efforts were made to provide a vehicle, which enabled me to keep appoi Service advisor was thorough and accommodating. When needed parts were delayed, efforts were made to provide a vehicle, which enabled me to keep appointments and commitments. More
Excellent service for my F350 Took my F350 diesel in for service. They got the service done quickly. Vehicle was clean afterwards also. No issues at all. Will come back Took my F350 diesel in for service. They got the service done quickly. Vehicle was clean afterwards also. No issues at all. Will come back More
Issues with service / things getting overlooked There’s been a couple times I’ve taken vehicle in for service and it’s not done properly. Had to take it back in. There’s been a couple times I’ve taken vehicle in for service and it’s not done properly. Had to take it back in. More
Service Routine service, quick, friendly. The service department always does a great job and is a reliable source of information on car maintenance. Rick does Routine service, quick, friendly. The service department always does a great job and is a reliable source of information on car maintenance. Rick does a great job. More
Simple Service done Well Went in for a 10,000 mile checkup. Everything was serviced well, no problems. Techs and front desk people were kind and attentive. Good job. Went in for a 10,000 mile checkup. Everything was serviced well, no problems. Techs and front desk people were kind and attentive. Good job. More
Great job Very nice. Helped with everything. Alway called me right back. Offered to pick me up and bring me to get my truck when it was done. Very nice. Helped with everything. Alway called me right back. Offered to pick me up and bring me to get my truck when it was done. More
Slow service Appointment was made truck Was out of service for days after looking at the truck Called said nothing they could do wasn’t broke yet need to bring it Appointment was made truck Was out of service for days after looking at the truck Called said nothing they could do wasn’t broke yet need to bring it back when it breaks down (had metal in the fuel filter from the fuel pump) truck and only 8000 miles on it More
Great experience I always receive a professional response from service advisory personnel Mr. Noles and/or Mr. Gritt. They always work to find the best solution for a I always receive a professional response from service advisory personnel Mr. Noles and/or Mr. Gritt. They always work to find the best solution for all my service needs! More
Getting a car was easy. They were very nice as probably any dealership would be. My only issue was that the car I got broke down two days after I had gotten it. They said th They were very nice as probably any dealership would be. My only issue was that the car I got broke down two days after I had gotten it. They said they would fix any damages that had happened. I think it's a good and trustworthy dealership. I just happened to get a car that had issues they didn't see. Glad they're taking care of the whole situation. More
Good People, no games Thanks to Grant, Brian , the business Mgr, and Steve G the sales Mgr for a buying experience that was pain free and straight up. I already had a posit Thanks to Grant, Brian , the business Mgr, and Steve G the sales Mgr for a buying experience that was pain free and straight up. I already had a positive experience with the service Dept , thanks to Brian Noles, and Jerry. I look forward to continuing to do business with Lou Fusz Ford. More