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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 11, 2023

Polite, prompt, professional. Could not be more pleased. Rick answered all my questions to my satisfaction. More

by superbruce3
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Dec 14, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 11, 2023

Great people, best dealer experience I've had, low pressure Will come back here for my next vehicle. More

by Dieseljim80
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijan Porshahidy
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Dec 14, 2023 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 10, 2023

They evaluated the problem with the car, and determined warranty coverage. Then, ordered the part and called when ready. Easy peezy!!!!! More

by WTYSON0
Recommend Dealer
Yes
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Dec 11, 2023 -

Lou Fusz Ford responded

We're really happy that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 10, 2023

Rick provided excellent customer service, professionalism and personable service with a smile from start to finish! More

by wpelloquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Dec 11, 2023 -

Lou Fusz Ford responded

We're really happy that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 10, 2023

Had a great experience at this dealership, our salesperson,Machaela was very helpful and knowledgeable!!thanks for a great experience More

by Dalez71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 09, 2023

Great! Everything was fantastic professional staff will return for future business! Will recommend to friends and family! More

by YOUNGSOFFENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Stocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stahl, Grant Woods, Kevin Montagne, Cory Laneman, Nick Borger
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Dec 11, 2023 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 07, 2023

Always top notch. I won't go anywhere else. Very professional They treat us like family More

by rnp46
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Dec 08, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

December 06, 2023

Professional The guys in service were prompt and knew their stuff. That is about it. More

by djmarek
Recommend Dealer
Yes
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Dec 08, 2023 -

Lou Fusz Ford responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

December 06, 2023

The service department is amazing and the only reason I still go to Lou Fusz Ford. I will just never use their sales department again, but the service department is professional and respectful. They worked More

by TimF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Dec 08, 2023 -

Lou Fusz Ford responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

December 06, 2023

Seemed to be caring and did keep me updated on the vehicle that I ordered. Can’t complain about anything More

by rschaff01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Laneman
Report | Print
Dec 08, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

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