Lou Fusz Ford
Chesterfield, MO
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Great experience Machaela Byrne was great to work with. I definitely would buy from her again. Made the experience of buying a new car easy and fun. She takes care of her customers! I definitely would buy from her again. Made the experience of buying a new car easy and fun. She takes care of her customers! More
Upon getting into my car that was there to be worked on I noticed the interior had been scratched up and the main console was not properly in place. I told Brad, he had it looked at. Both him and the mechani noticed the interior had been scratched up and the main console was not properly in place. I told Brad, he had it looked at. Both him and the mechanic stated that Lou Fusz Toyota may have done it rather than saying they would fix it. My problems were not addressed More
Quick to help us, but said the car was getting scratches buffed out but when I picked up the car next day, it didn't look like a single scratch was buffed out. Felt sexist, I was not able to take the car ho buffed out but when I picked up the car next day, it didn't look like a single scratch was buffed out. Felt sexist, I was not able to take the car home same day when I brought a check to pay the car off next day, but my boyfriend was able to take his home same day and bring the check in next day. It caused a huge inconvenience to me and my family. More
Had a great experince with the sales and management departments. Luke was a great help and went above and beyond to communicate with us and make sure we had a good deal! Bijan was super helpful and inf departments. Luke was a great help and went above and beyond to communicate with us and make sure we had a good deal! Bijan was super helpful and informative on financing and warrenty. They both made the process easy we're super happy with the purchase! More
This dealership is amazing. Everyone was so nice and all about making the customer feel heard. Luke was so great , from the minute I arrived, he already had the vehicle pulled u Everyone was so nice and all about making the customer feel heard. Luke was so great , from the minute I arrived, he already had the vehicle pulled up to the door , warming up & meeting me at the door. The entire process was easy , I would definitely purchase with him again. I am so excited and extremely satisfied with my purchase. Thanks Luke :) More