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Lou Fusz Ford
Chesterfield, MO
2,233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,233 reviews
November 28, 2019
Getting a car was easy. They were very nice as probably any dealership would be. My only issue was that the car I got broke down two days after I had gotten it. They said th They were very nice as probably any dealership would be. My only issue was that the car I got broke down two days after I had gotten it. They said they would fix any damages that had happened. I think it's a good and trustworthy dealership. I just happened to get a car that had issues they didn't see. Glad they're taking care of the whole situation. More
by rancefoster
Verified CustomerEmployees Worked With
Bryan Anderson, Corey Hughes, Jason Catlin
November 28, 2019
Good People, no games Thanks to Grant, Brian , the business Mgr, and Steve G the sales Mgr for a buying experience that was pain free and straight up. I already had a posit Thanks to Grant, Brian , the business Mgr, and Steve G the sales Mgr for a buying experience that was pain free and straight up. I already had a positive experience with the service Dept , thanks to Brian Noles, and Jerry. I look forward to continuing to do business with Lou Fusz Ford. More
by mccarthypat1956
Employees Worked With
Steve G, sales mgr , Brian Noles, Grant Woods, Bryan Anderson, Jerry Gritt
November 28, 2019
Great staff! Very pleasant experience from start to finish. The truck they sold Me was above my expectations. Very very satisfied. The entire sales, service, and Very pleasant experience from start to finish. The truck they sold Me was above my expectations. Very very satisfied. The entire sales, service, and management staff are amazing! More
by Codypalermo
Employees Worked With
Steve G, Brian Noles, Grant Woods, Jeff Ream, Jason Catlin
November 28, 2019
Bought 2 vans As always we get called to paper work And we wait and wait for fi age guy to come and say he ready Every time we go thru this as the Chevy deale As always we get called to paper work And we wait and wait for fi age guy to come and say he ready Every time we go thru this as the Chevy dealer does same thing Next time when I come to dealership at time they say they be there and they not ready and leave me sitting Will be the last time My time is just as important as his . Not been pleasant Tried to talk to Chevy dealer about the fords and sales didn’t have time So we went to ford dealer Both owned by Lou fuzz Will look for another dealership in future We have bought a lot of vehicles from the Chevy dealer More
by terry42
Employees Worked With
Dan Hoeflinger, Bryan Anderson
January 31, 2019
Brian Noles in Service Area is a Class Act Very Couretous and follows up 100% with me on all my Issues............Lou Fusz s/b very proud of the image he gives to Customers and follows up 100% with me on all my Issues............Lou Fusz s/b very proud of the image he gives to Customers More
by jwd111
Employees Worked With
Brian Noles
January 10, 2019
Unethical, terrible communication . Sold certified vehicle that wasn't inspected. Communications were poor with general manager resolvlng problem. Finance mgr slow and did not fulfill c Sold certified vehicle that wasn't inspected. Communications were poor with general manager resolvlng problem. Finance mgr slow and did not fulfill commitments to license. More
by Fishman
Employees Worked With
Robert Durbin, Allison Hock, Jason Catlin
November 26, 2018
John Stahl was great to deal with ! Very experienced ! Lou Fusz Ford in Chesterfield was a very pleasant buying experience ! Our salesman , John Stahl , a 35 year veteran of the business, knew the product, Lou Fusz Ford in Chesterfield was a very pleasant buying experience ! Our salesman , John Stahl , a 35 year veteran of the business, knew the product, made us feel like old friends, and I`m convinced gave us the fairest and best deal possible ! Also kudos to the finance guy, Mike, and the General Manager ! All in all a great experience ! Highly recommended !!! Lou and Marsha Williams More
by Lawman
Employees Worked With
John Stahl, Mike in Finance, General Manager.
September 20, 2018
Service on my 2018 Mustang My service tech Anthony was great. It was great only having one main point of contact through the entire process. Nothing lost in translation. Grea My service tech Anthony was great. It was great only having one main point of contact through the entire process. Nothing lost in translation. Great experience! More
by Jnoto
Employees Worked With
Anthony in service. Not sure of last name.
September 18, 2018
2018 Explorer Sport / Allison Hock Sales Specialist Allison Hock made this transaction simple. No nonsense easy transaction. As an out of town buyer, I appreciate sending an online inquiry followed wi Allison Hock made this transaction simple. No nonsense easy transaction. As an out of town buyer, I appreciate sending an online inquiry followed with immediate response, set an appt time, show up value and trade off the trade-in and buy a 2018 Explorer and walk out in only a few hours for the full transaction. Easy. Simple. More
by mpurmort
Employees Worked With
Allison Hock
September 16, 2018
Sales Process I just recently purchased a 2018 Ford Escape. I worked with Allison Hock. She was very helpful and patience with me. I was a little intimidated by all I just recently purchased a 2018 Ford Escape. I worked with Allison Hock. She was very helpful and patience with me. I was a little intimidated by all the new features on the car but Allison took the time to show me how they worked. The sales process was quick and easy. The whole car buying experience was much easier and than I thought it would be. More
by Hank
Employees Worked With
Allison hock
