Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,233 Reviews

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,233 reviews

January 08, 2020

They stayed late so i could Pick up car same day said it would Take two hours and took exactly two hours. Great service done. More

by chadohlms
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Blake Howdeshell
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

January 08, 2020

I just had an oil change on my car. Everything went well. Didn’t take too long. I will be back in 5000 miles thank you More

by Bettthomp
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

January 08, 2020

Fantastic Dealership! I wanted to order a new F150 and had planned on visiting several dealerships when a friend of mine highly recommended Jason Catlin and his team over a More

by Brett C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stahl, Steve Gianino, Brandon Drazic, Jeff Ream, Bryan Anderson, Honey Woensdregt, Jason Catlin
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

January 05, 2020

Wonderful customer service Everyone was very helpful and friendly. The wait was not long at all and it went very smoothly. Will definitely be back for any other needs. More

by meggieweggie85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

January 01, 2020

I felt pressured and price was misrepresented I wanted a little more time but was pressured to buy. The price was higher than on the website "sale price". I complained and was given excuses that w More

by anitafeigenbaum
Recommend Dealer
No
Employees Worked With
Steve Gianino, Jeff Ream, Corey Hughes
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to let us know. We apologize for your experience.

January 01, 2020

Routine oil change. As always, the staff was courteous & knowledgeable, willing to answer questions. While I felt wait time of nearly 1 1/2 hrs. was excessive, in fairnes More

by TATKOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

December 31, 2019

great had a great experience buying a new car. I highly recommend cory hughes as well as this location. Everyone made the process fast and easy! More

by f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Corey Hughes, Jason Catlin
Feb 24, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

December 31, 2019

In and Out !! Bought my second fleet van from Dan in commercial division . Fast and excellent service with the best pricing. Look forward to my future purchases !! More

by cmibuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Jeff Ream
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

December 30, 2019

Great service!!! The entire process was so smooth. Everyone I worked with did a great job and excellent customer service by Brian. He did great! Thank you!! More

by anw7688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hughes, Brian Ogle
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

December 28, 2019

Very good. Fast, courteous service. Jerry went over and above taking care of my repair. I was leaving for two months and he got my car done on time. More

by theschlueters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

...
193
...