Lou Fusz Ford

Appointment for tire repair. It took 90 minutes which seemed longer than it should have since I had an appointment . Took 4 working days to get in for a tire repair. seemed longer than it should have since I had an appointment . Took 4 working days to get in for a tire repair. More

Staff very helpful, and responsive and friendly. Vey accommodating and will continue utilize the service department. They are patient and return calls and set proper expectations accommodating and will continue utilize the service department. They are patient and return calls and set proper expectations More

Rick was great to work with. Provided updates and took care of everything. Appreciated the loaner and them working into my schedule. Thanks again! 5 stars. care of everything. Appreciated the loaner and them working into my schedule. Thanks again! 5 stars. More

Informed and Great Experience Rick knew the details of the car and also the found answers to questions I had about the car & the Lincoln warranty. He was very helpful. Rick knew the details of the car and also the found answers to questions I had about the car & the Lincoln warranty. He was very helpful. More

Jerry is always kind and attentive. He explains everything and I never feel pressured to do more than I came in for! Thank you Jerry everything and I never feel pressured to do more than I came in for! Thank you Jerry More

review There because of Rick and Ron. Have been a customer for about 30 years. Your service is what sells cars and trucks for your company. There because of Rick and Ron. Have been a customer for about 30 years. Your service is what sells cars and trucks for your company. More

Jerry was beyond helpful in getting my truck in and repaired days before the expected service date. I had called another dealership who said it would be more than a 10 days before they could get it in. repaired days before the expected service date. I had called another dealership who said it would be more than a 10 days before they could get it in. I was going out of town and he got me in on a Saturday, made sure I had a loaner vehicle and scheduled me for service on Wednesday. He called first thing Monday morning to let me know it was repaired. Not to mention he remembered me when I walked in the door, knew I was going out if town and was friendly. Best service I’ve ever had at a service shop. More

Jerry Gritt was very helpful,polite,and professional.He offered to have someone take me to lunch since my appointment was at 11::00am. I declined but was surprised by his generous offer.Truly a nice gestur offered to have someone take me to lunch since my appointment was at 11::00am. I declined but was surprised by his generous offer.Truly a nice gesture. He is an asset to your team. The work on my vehicle was done right and in time frame Jerry said it would be done.I will be back for service and will ask for Jerry to help me again.Thank you. More

Quick and easy! Rick is easy to deal with and very knowledgeable. The experience was quick and easy. I would recommend Rick for service and warranty work to everyon Rick is easy to deal with and very knowledgeable. The experience was quick and easy. I would recommend Rick for service and warranty work to everyone. More

Service was great! My car is all fixed now. Had no appointment and they got me in and out. They treat you like family. Thank you lou Fusz! appointment and they got me in and out. They treat you like family. Thank you lou Fusz! More