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Lou Fusz Ford

Chesterfield, MO

4.6
2,233 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,233 reviews

January 14, 2020

Most helpful service advisor I have ever met. Made my day just by the warm welcome and thorough explanation of the service items. I'm very happy I changed the service dealership to Lou Fus. Thank you guy More

by idrees_sid
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

January 14, 2020

Always excellent service. The dealership is very trustworthy, the service technicians are great and they do their best to get you in and out as quickly as possible More

by MISMCP3
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 24, 2020 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

January 13, 2020

Visit was good. Everyone was pleasant to work with. Took about an hour and a half for service to be completed. As expected based on past visits More

by 123456789
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 13, 2020

Thank you to Joe who really helped make this horrible day better. Everyone was quick and efficient, and they kept in contact the whole time. More

by stuff04
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 13, 2020

Quick and easy to schedule, Joe was very helpful while I was waiting for my ride. I wouldn’t get an oil change anywhere else More

by sneathenc
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 24, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

January 13, 2020

I have owned many Ford trucks in the past, but by far the best I’ve ever worked with are Rick, Jerry and the guys at Lou Fusz! More

by BlackOps2018
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt, Jamie Stocks
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

January 11, 2020

The service team has treated me and my vehicle respectfully each time. I really appreciate being able to contact them easily by text while my car is in the shop. More

by NATURDEV
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Jerry Gritt, Caresse Schulte, Niky Kasman
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 10, 2020

All around good service. Attention to costumer is high. Speak up, and they will listen and solve the issue. Finance, Service and Sales managers are all willing to help the client. More

by Satisfied Client
Recommend Dealer
Yes
Employees Worked With
Grant Woods
Feb 24, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

January 10, 2020

Went in with suspected wheel bearing issues right rear wheel bearing was bad and brakes needed replacement new parts installed and issues are gone pretty much sums it up More

by RSTANF05
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

January 10, 2020

We purchased vehicles from Lou Fusz automotive network all the time. We enjoy our experience. Rick Dana is a wonderful person to work with. Thanks again guys. More

by Cal McCline
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Feb 24, 2020 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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