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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 28, 2023

Very good picked up my car and returned it Washed my car it was a great experience More

by Bmillerwebb
Recommend Dealer
Yes
Employees Worked With
Warranty and oil change
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Jul 03, 2024 -

Lou Fusz Ford responded

We're glad that your service experience with us was a great one!

December 26, 2023

My service advisor Rick Dana was very professional and did a great job of providing information regarding my vehicle. I highly recommend Lou Fusz Ford to anyone for service. The staff was friendly, effici More

by d-drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Dec 27, 2023 -

Lou Fusz Ford responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 19, 2023

The service writers, Brandon Piel and Brad are awesome. They are cordial, professional, and honest. They make the service experience much more pleasant than one would expect. I know that the work will b More

by davefuegner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Dec 27, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 19, 2023

I was very pleased with my service appointment. I went in for an oil change tire rotation and front end alignment. Service advisor (Brandon Piel) nformed me that the required 40,000 mile service wo More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Dec 27, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 16, 2023

Dealership took care of me as best as they could. My truck ordered over a year ago and Dealer kept in contact with me. Colin was very helpful and knowledgeable and professional. Thank you Greg Rot More

by gregoryroth0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Laneman
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Dec 19, 2023 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 15, 2023

Sales Rep and dealership were great and made the process very easy. Would highly recommend Lou Fusz. Everyone was very nice and made the process very easy. More

by b.nate33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 13, 2023

Sales Rep and dealership were fantastic and made the process easy. Highly recommend Lou Fusz. More

by dmbyrne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stahl, Cory Laneman
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Dec 14, 2023 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

December 12, 2023

It was very professional and seem less My technician was very courteous and explained what was being done More

by JGMILLER28
Recommend Dealer
Yes
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Dec 14, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 12, 2023

Quick service and he was polite. I am happy with the work that was done on my car and the customer service I received. More

by Agriese821
Recommend Dealer
Yes
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Dec 14, 2023 -

Lou Fusz Ford responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 12, 2023

They did a good job They were friendly and attentive Thanks for your work on my car More

by justin.guyton
Recommend Dealer
Yes
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Dec 14, 2023 -

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

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