Lou Fusz Ford

Outstanding progress in level of customer service. From my service advisor, Joe Jerome, the professional and efficiency from Jaclyn Caragher and the cleanliness of waiting area’s were top drawer. Brian Nol my service advisor, Joe Jerome, the professional and efficiency from Jaclyn Caragher and the cleanliness of waiting area’s were top drawer. Brian Noles has completely changed total environment of the services from below average to excellent! More

Excellent service. Brian Noles has a excellent job ln important to total service. Joe Jermone and Jaclyn Caragher are excellent additions——5 star performance by these people!!!!! important to total service. Joe Jermone and Jaclyn Caragher are excellent additions——5 star performance by these people!!!!! More

Prompt repair. Friendly. They scheduled quickly, great record keeping as to past services. Offered Mfg recommended service. I use them for all three of my ford cars. record keeping as to past services. Offered Mfg recommended service. I use them for all three of my ford cars. More

Brake job was too expensive! I found someone else to do the brake job for a fraction of the cost that was quoted to me. I only came out to Lou Fusz Ford because Lou Fusz Chrysler I found someone else to do the brake job for a fraction of the cost that was quoted to me. I only came out to Lou Fusz Ford because Lou Fusz Chrysler wouldn't even look at it. I will stick to my regular mechanic unless I have a recall or my next scheduled oil change. More

Wonderful dealership! Everyone is very helpful and kind!! Great experience, they listened to us and offered us everything that they could to make our dream of owing a Raptor come true! Great experience, they listened to us and offered us everything that they could to make our dream of owing a Raptor come true! More

Jerry G is always helpful and super friendly!! My car was done in a timely manner and they helped me get a ride to work! done in a timely manner and they helped me get a ride to work! More

Quick accurate work, professional and courteous employees. I recommend their service department for any work you need done. I will continue to take my vehicle to this location. employees. I recommend their service department for any work you need done. I will continue to take my vehicle to this location. More

Got the service I requested My service technician was fine. However, you need someone who can just tell customers if their car is ready without having to try to connect with the My service technician was fine. However, you need someone who can just tell customers if their car is ready without having to try to connect with the technician. I spoke with a woman who couldn't answer any questions, but transferred me and I ended up in voicemail. The technician is busy enough. It seems that you should have someone who can take the payment and again, not have to wait until the technician is freed up. Technicians should be taking in the cars and working with the mechanics to expedite repairs. Someone else should be interfacing with the customer AND answering the phone. I also had an oil change. Wow! really pricey compared to Jiffy Lube. More

Courteous, on time, communicative Always willing to listen to concerns regarding vehicle. Easy to set up service appointments and a locations that is easy to get to. Wait times for v Always willing to listen to concerns regarding vehicle. Easy to set up service appointments and a locations that is easy to get to. Wait times for vehicles receiving service are usually spot on and all the while the service team is in communication with the customer. More

First time having my car serviced here with the exception of an oil changed. I was so very happy with everything from scheduling to completion. Thank you!!!! of an oil changed. I was so very happy with everything from scheduling to completion. Thank you!!!! More