Lou Fusz Ford
Chesterfield, MO
Filter Reviews by Keyword
By Type
Showing 2,233 reviews
Great service. Appreciate the great service and the Works Package! Thanks for the suggestions and for taking care of my car especially last month when i had a serio Appreciate the great service and the Works Package! Thanks for the suggestions and for taking care of my car especially last month when i had a serious emergancy with the electrical system. All its well now. More
Everything went as expected, service was great as it was whenever I come in. They take great care to make sure my vehicle is up to date on maintenance work whenever I come in. They take great care to make sure my vehicle is up to date on maintenance work More
Helpful, detailed, and personable! Great experience working with John and Bryan! As a female buying a car I never once felt that I was subjected to "mansplaning" and was very happy wit Great experience working with John and Bryan! As a female buying a car I never once felt that I was subjected to "mansplaning" and was very happy with the entire experience. More
Rick and his service is always great!! On numerous times his gone above and beyond! Major kudos for his help when last year my brand new car died in the Bank of America parking lot!! his gone above and beyond! Major kudos for his help when last year my brand new car died in the Bank of America parking lot!! More
We made an appointment for oil change and tire rotation Also wanted a new key fob programmed Arrived early and was checked in promptly Vehicle was serviced quickly and key fob was ordered Also wanted a new key fob programmed Arrived early and was checked in promptly Vehicle was serviced quickly and key fob was ordered More
The only Ford dealership that I feel absolutely sure that I will receive excellent service every visit. Thank you especially to Rick and Jerry in service! I will receive excellent service every visit. Thank you especially to Rick and Jerry in service! More
I drive the 24 miles because it's worth it. Nice knowlegdeable service reps. Offered a ride but I chose to wait and was in and out sooner than expexted. knowlegdeable service reps. Offered a ride but I chose to wait and was in and out sooner than expexted. More
Routine service Rick and the service team are always responsive, on time and do a great job. They communicate effectively during the service period and always at a f Rick and the service team are always responsive, on time and do a great job. They communicate effectively during the service period and always at a fair price. More
I was taken advantage of, and lied too. The fuel pump I was taken advantage of, and lied too. The fuel pump that was installed by y’all is defective, gas gauge stopped working after y’all installed fu I was taken advantage of, and lied too. The fuel pump that was installed by y’all is defective, gas gauge stopped working after y’all installed fuel pump and vehicle not running right after fuel pump was installed. Managment would not return my calls, so I had to get a police officer to come down with me. More