Lou Fusz Ford
Chesterfield, MO
Filter Reviews by Keyword
By Type
Showing 2,233 reviews
Always a pleasant experience and good service. Everything was well taken care of in a timely manner. Service person very polite and helpful as always was well taken care of in a timely manner. Service person very polite and helpful as always More
Everything was fine and the time I had to wait for an oil change was fine. I was happy with the service I got. The wait time was much better this time. change was fine. I was happy with the service I got. The wait time was much better this time. More
Awesome dealership, never have had any problems getting work done. Scheduling was efficient and while I waited for service to be completed, I was well informed. work done. Scheduling was efficient and while I waited for service to be completed, I was well informed. More
Joe Jerome was fantastic in helping me out. He was able to get my extended warranty insurance to cover most of my costs.Joe represents Lou Fusz service Dept. very well. to get my extended warranty insurance to cover most of my costs.Joe represents Lou Fusz service Dept. very well. More
Jerry was very attentive and helpful in my visit to Lou Fusz Ford, he checked for a coupon I had and ensured I was getting the best price for my service. Fusz Ford, he checked for a coupon I had and ensured I was getting the best price for my service. More
Hatchback lock mechanism problem not powering off interior Joe made sure he saw the problem repeat numerous times and personally made sure that the problem was fixed. He tried a couple of things himself before Joe made sure he saw the problem repeat numerous times and personally made sure that the problem was fixed. He tried a couple of things himself before he went to maintenance and found out that Ford has had reported this issue before. He then had the service department make the adjustments and told me what to do if it ever happens again in the future. Outstanding! He was very professional, personable and patient. More
Called for appt was very helpful (young lady).My husband took car in for service. He said Joseph was very helpful & courteous. He actually sent text to keep us informed. took car in for service. He said Joseph was very helpful & courteous. He actually sent text to keep us informed. More
Making the appointment couldn't have been easier and the service department was running on time. There were no surprises in either cost or service. Very pleased! service department was running on time. There were no surprises in either cost or service. Very pleased! More
Routine oil change, emissions and recommended service Called to make appointment and got price quote, Dropped truck off and as usual they suggested some other services be performed - so the original price Called to make appointment and got price quote, Dropped truck off and as usual they suggested some other services be performed - so the original price of $340.00 , ended up to be $516.00. More
Emissions and safety inspections I had previously made an appointment for my emissions and safety inspections for my 2004 Mustang GT. The service center promptly got my vehicle in an I had previously made an appointment for my emissions and safety inspections for my 2004 Mustang GT. The service center promptly got my vehicle in and conducted the work. Everyone was very helpful and professional. I will continue to bring my vehicles back to this service center. More