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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 13, 2024

Excellent. Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend More

by MUSTNGGT804
Recommend Dealer
Yes
Employees Worked With
Brandon piel. Brandon sweeney
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department! We appreciate you leaving us a review and we look forward to seeing you again soon!

January 13, 2024

My experience was very positive and efficient. They got the work done the day it was scheduled. I always enjoy going to the service center for my service needs! More

by FYR_EMSDISPATCHER
Recommend Dealer
Yes
Employees Worked With
Eric merz, Steve decker
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that your experience with our service department was an enjoyable one! Thank you for choosing Lou Fusz Ford!

January 13, 2024

Overall good, except it was the first time I used the Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. More

by flutie4life
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

We apologize for the confusion regarding the Ford App. We are happy to hear about your experience and we hope to see you again soon!

January 13, 2024

Was pressed for time but they were able to fit me in in a timely fashion. More

by jpjjjp9
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words!

January 13, 2024

Hes always helpful and very knowledgeable He is a great asset to the dealership Period More

by ian.cd.smith
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 16, 2024 -

Lou Fusz Ford responded

Brian is a wonderful asset to our team! We're glad to hear that he was able to assist you with your needs. Thank you for choosing Lou Fusz Ford!

January 13, 2024

They were able to provide a solution to ordering the truck I wanted when other dealers couldn't. More

by joekahl0
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Grant Woods
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Jan 16, 2024 -

Lou Fusz Ford responded

Our staff is always willing to go above and beyond for our customers. We're thrilled to hear that they were able to meet your needs!

January 08, 2024

Our salesman Greg Andert was very helpful in helping us find the vehicle we needed. More

by scottyajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

January 08, 2024

I found them to be very helpful and friendly. And A very clean business inside. More

by my3godgifts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Woods
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Jan 08, 2024 -

Lou Fusz Ford responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

January 05, 2024

Michaela Byrne did an outstanding job making the process easy and quick. This is the 2nd car purchased from this dealer and I have no complaints only compliments on how clean the car was at pick up. More

by robs2014stingray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

January 01, 2024

Michaela Byrne was my sales rep and she was very helpful through the entire multi-day process. More

by jjenner7979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Machaela Bryne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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