Lou Fusz Ford
Chesterfield, MO
Filter Reviews by Keyword
By Type
Showing 2,240 reviews
Michaela Byrne did an outstanding job making the process easy and quick. This is the 2nd car purchased from this dealer and I have no complaints only compliments on how clean the car was at pick up. easy and quick. This is the 2nd car purchased from this dealer and I have no complaints only compliments on how clean the car was at pick up. More
My service advisor Rick Dana was very professional and did a great job of providing information regarding my vehicle. I highly recommend Lou Fusz Ford to anyone for service. The staff was friendly, effici did a great job of providing information regarding my vehicle. I highly recommend Lou Fusz Ford to anyone for service. The staff was friendly, efficient, and responded to all my needs. Great job!! More
I was very pleased with my service appointment. I went in for an oil change tire rotation and front end alignment. Service advisor (Brandon Piel) nformed me that the required 40,000 mile service wo I went in for an oil change tire rotation and front end alignment. Service advisor (Brandon Piel) nformed me that the required 40,000 mile service would take several hours ( I think he said 5-6 hours). Brandon offered if I needed to run and grab lunch, etc. just let him know. The entire service writing staff was extremely friendly and accommodating. Brandon checked on me several times and gave me multiple status updates. I was extremely impressed by the customer service proved by Brandon. Nice job!!! More
The service writers, Brandon Piel and Brad are awesome. They are cordial, professional, and honest. They make the service experience much more pleasant than one would expect. I know that the work will b They are cordial, professional, and honest. They make the service experience much more pleasant than one would expect. I know that the work will be done correctly, and that they will make it right if by some slim chance it is not. More