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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.7
2,251 Reviews
Call Dealership (636) 238-5919
View Awards

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

January 13, 2024

Excellent. Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend More

by MUSTNGGT804
Recommend Dealer
Yes
Employees Worked With
Brandon piel. Brandon sweeney
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department! We appreciate you leaving us a review and we look forward to seeing you again soon!

January 13, 2024

Overall good, except it was the first time I used the Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. More

by flutie4life
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

We apologize for the confusion regarding the Ford App. We are happy to hear about your experience and we hope to see you again soon!

January 13, 2024

They are prompt when I get there. They keep me informed. I ask questions and Brad had the answers. More

by Suzykute
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
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Jan 16, 2024 -

Lou Fusz Ford responded

Our service staff here at Lou Fusz Ford are very professional and knowledgeable. We are thrilled to hear that they met your expectations! We hope to see you soon!

January 13, 2024

They were running late but they got the job done just in time. Done Well done. More

by glamoureux46
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear that you had an excellent service experience! We hope to see you again soon!

January 13, 2024

Professional Punctual Responsive Expensive No. That’s good enough For the love of Pete. Donkey doo More

by Pjgibb0
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for leaving a review Pete! We hope to see you again soon!

January 13, 2024

Car was ready on time as promised. Not difficult to get an appointment. Good service More

by catman5454
Recommend Dealer
Yes
Employees Worked With
A lady. Don't remember her name.
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Jan 13, 2024 -

catman5454 responded

Definitely use the service department again.

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words! We look forward to seeing you again in the future!

January 13, 2024

Hes always helpful and very knowledgeable He is a great asset to the dealership Period More

by ian.cd.smith
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 16, 2024 -

Lou Fusz Ford responded

Brian is a wonderful asset to our team! We're glad to hear that he was able to assist you with your needs. Thank you for choosing Lou Fusz Ford!

January 13, 2024

Was pressed for time but they were able to fit me in in a timely fashion. More

by jpjjjp9
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words!

January 13, 2024

I don't like the fact that you charged me $200. two weeks ago only to find out what was wrong with the car, I had the work done. They told me that if the check engine light came on, it would need a More

by sherhig
Recommend Dealer
No
Employees Worked With
Maybe Brad
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January 13, 2024

Always AWESOME Brandon gets us in at a great time. Gets us service and gets us out the door seamlessly More

by LON.AYLSWORTH
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We hope to see you again soon!

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