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Lou Fusz Ford

Chesterfield, MO

4.6
2,240 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,240 reviews

January 13, 2024

Great I love working with Jason he always explains everything to me Keep up the good work More

by keiron40
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear about your experience with Jason! We hope to see you again soon!

January 13, 2024

They were able to provide a solution to ordering the truck I wanted when other dealers couldn't. More

by joekahl0
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Grant Woods
Jan 16, 2024 -

Lou Fusz Ford responded

Our staff is always willing to go above and beyond for our customers. We're thrilled to hear that they were able to meet your needs!

January 08, 2024

I found them to be very helpful and friendly. And A very clean business inside. More

by my3godgifts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woods, Bijan Porshahidy, Greg Andert
Jan 08, 2024 -

Lou Fusz Ford responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

January 08, 2024

Our salesman Greg Andert was very helpful in helping us find the vehicle we needed. More

by scottyajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Andert
Jan 08, 2024 -

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

January 05, 2024

Michaela Byrne did an outstanding job making the process easy and quick. This is the 2nd car purchased from this dealer and I have no complaints only compliments on how clean the car was at pick up. More

by robs2014stingray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Machaela Bryne
Jan 08, 2024 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

January 01, 2024

Michaela Byrne was my sales rep and she was very helpful through the entire multi-day process. More

by jjenner7979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Machaela Bryne
Jan 02, 2024 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 28, 2023

Very good picked up my car and returned it Washed my car it was a great experience More

by Bmillerwebb
Recommend Dealer
Yes
Employees Worked With
Warranty and oil change
Jul 03, 2024 -

Lou Fusz Ford responded

We're glad that your service experience with us was a great one!

December 26, 2023

My service advisor Rick Dana was very professional and did a great job of providing information regarding my vehicle. I highly recommend Lou Fusz Ford to anyone for service. The staff was friendly, effici More

by d-drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 27, 2023 -

Lou Fusz Ford responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 19, 2023

I was very pleased with my service appointment. I went in for an oil change tire rotation and front end alignment. Service advisor (Brandon Piel) nformed me that the required 40,000 mile service wo More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Dec 27, 2023 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 19, 2023

The service writers, Brandon Piel and Brad are awesome. They are cordial, professional, and honest. They make the service experience much more pleasant than one would expect. I know that the work will b More

by davefuegner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Dec 27, 2023 -

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

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