Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Lou Fusz Ford

Overview Reviews (2,239)

Lou Fusz Ford

Name: Lou Fusz Ford
Address: 2 Caprice Drive, Chesterfield, MO, 63005, US
Telephone: (636) 238-5919
Rating: 4.6

4.6

2,239 Reviews

2 Caprice Drive, Chesterfield, Missouri 63005

Directions Directions

Sales: (636) 238-5919

Parts: (636) 532-9957

Contact Dealership

Lou Fusz Ford

Chesterfield, MO

Overview

Reviews

4.6

2,239 Reviews

Call Dealership (636) 238-5919

View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

4.6

2,239 Reviews

Write a Review

View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 4 Awards

Overview Reviews (2,239)

Contact Lou Fusz Ford

Sales: (636) 238-5919

Parts: (636) 532-9957

Call (636) 238-5919

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

Lou Fusz sales person Ford price phone call finance service department

By Type

Showing 2,239 reviews

January 13, 2024

SERVICE VISIT

They are prompt when I get there. They keep me informed. I ask questions and Brad had the answers. They keep me informed. I ask questions and Brad had the answers. More

by Suzykute

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brad Middendorf

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

Our service staff here at Lou Fusz Ford are very professional and knowledgeable. We are thrilled to hear that they met your expectations! We hope to see you soon!

January 13, 2024

SERVICE VISIT

They were running late but they got the job done just in time. Done Well done. time. Done Well done. More

by glamoureux46

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Service dept.

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear that you had an excellent service experience! We hope to see you again soon!

January 13, 2024

SERVICE VISIT

Professional Punctual Responsive Expensive No. That’s good enough For the love of Pete. Donkey doo That’s good enough For the love of Pete. Donkey doo More

by Pjgibb0

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for leaving a review Pete! We hope to see you again soon!

January 13, 2024

SERVICE VISIT

Car was ready on time as promised. Not difficult to get an appointment. Good service Not difficult to get an appointment. Good service More

by catman5454

Verified Customer

Recommend Dealer

Yes

Employees Worked With

A lady. Don't remember her name.

Report | Print

Jan 13, 2024 -

catman5454 responded

Definitely use the service department again.

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words! We look forward to seeing you again in the future!

January 13, 2024

SERVICE VISIT

Hes always helpful and very knowledgeable He is a great asset to the dealership Period asset to the dealership Period More

by ian.cd.smith

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brian

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

Brian is a wonderful asset to our team! We're glad to hear that he was able to assist you with your needs. Thank you for choosing Lou Fusz Ford!

January 13, 2024

SERVICE VISIT

Was pressed for time but they were able to fit me in in a timely fashion. timely fashion. More

by jpjjjp9

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words!

January 13, 2024

SERVICE VISIT

I don't like the fact that you charged me $200. two weeks ago only to find out what was wrong with the car, I had the work done. They told me that if the check engine light came on, it would need a two weeks ago only to find out what was wrong with the car, I had the work done. They told me that if the check engine light came on, it would need another sensor and from my understanding they weren't gonna charge me to hook it up to see what code it was. so after finding out it wasn't going to have the work done there. I guess I don't know when I went to pick up the car I was charged another $200 because it was a different sensor. I think this is absolutely ridiculous and I don't plan on bringing my car back here ever. Not a happy customer. More

by sherhig

Verified Customer

Recommend Dealer

Employees Worked With

Maybe Brad

Report | Print

January 13, 2024

SERVICE VISIT

Always AWESOME Brandon gets us in at a great time. Gets us service and gets us out the door seamlessly Gets us service and gets us out the door seamlessly More

by LON.AYLSWORTH

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brandon

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We hope to see you again soon!

January 13, 2024

SERVICE VISIT

Quick. Good communication. Clear expectations No No No No No No No No No No Good communication. Clear expectations No No No No No No No No No No More

by paullsykes

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jackie

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for the review!

January 13, 2024

SERVICE VISIT

Great I love working with Jason he always explains everything to me Keep up the good work everything to me Keep up the good work More

by keiron40

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Jason

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

We're glad to hear about your experience with Jason! We hope to see you again soon!

Lou Fusz Ford

Lou Fusz Ford Awards Awards

Showing 2,239 reviews

Map and Directions to Lou Fusz Ford