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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,248 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,248 reviews

January 13, 2024

efficient and to the point ! Fast efficient and easy going and friendly! Clean area great work More

by Alo
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2024 -

Lou Fusz Ford responded

Our service department is always looking to provide fast and efficient service and we're happy to hear that your experience was just that! We appreciate your review and we look forward to seeing you again in the future!

January 13, 2024

Great customer service, got us in and out pretty quickly and did a great job on the repairs More

by klfuchsconstructioninc
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear that your experience with us was quick and easy! We look forward to seeing you again soon!

January 13, 2024

My experience was very positive and efficient. They got the work done the day it was scheduled. I always enjoy going to the service center for my service needs! More

by FYR_EMSDISPATCHER
Recommend Dealer
Yes
Employees Worked With
Eric merz, Steve decker
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that your experience with our service department was an enjoyable one! Thank you for choosing Lou Fusz Ford!

January 13, 2024

First and foremost, I never felt pressured or hurried into making a decision. I felt confident that my 'as is' truck is a quality vehicle. It was a great experience (which I had actually been dreading) p More

by 1morething2do
Recommend Dealer
Yes
Employees Worked With
Greg Andert
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Jan 15, 2024 -

Lou Fusz Ford responded

We're very happy to hear about your experience with our sales department! Our staff is dedicated in providing exceptional customer service no matter what car you're shopping for. Thank you for choosing Lou Fusz Ford and we hope you enjoy your new truck!

January 13, 2024

He was very courteous, thorough, and he made the experience easy I definitely will be coming back to work with him in the future More

by Cargirl
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Rick! All of our staff here at Lou Fusz Ford are dedicated in providing exceptional customer service. We appreciate your kind words and we look forward to seeing again in the future!

January 13, 2024

I purchased 3 cars on the visit as a direct result of having such a wonderful experience. My intention was one vehicle. More

by danryan1951
Recommend Dealer
Yes
Employees Worked With
John stahl
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Jan 13, 2024 -

danryan1951 responded

My experience exceeded all expectations. It became a team approach with Chris the sales manager, along with finance and John Stahl the sales representative. The process was so straightforward working in tandem with the previous mentioned Lou Fusz team that helped to achieve my targeted objectives. With that I decided to trade in two more cars. It’s worth noting that my past experience with both sales and service was the driver for me going back to the dealership. I highly recommend this Lou Fusz dealership. Five stars for sales, finance and service.

Jan 15, 2024 -

Lou Fusz Ford responded

We are very happy to hear that we exceeded your expectations. Our staff is always willing to go above and beyond when it comes to our customers. We appreciate you and we thank you for choosing Lou Fusz Ford!

January 13, 2024

Brandon always works with me and understands my situation. I won't go anywhere else but to your dealership! More

by springlady969
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We appreciate your loyalty and we thank you for choosing Lou Fusz Ford!

January 13, 2024

Excellent. Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend More

by MUSTNGGT804
Recommend Dealer
Yes
Employees Worked With
Brandon piel. Brandon sweeney
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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department! We appreciate you leaving us a review and we look forward to seeing you again soon!

January 13, 2024

Overall good, except it was the first time I used the Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. More

by flutie4life
Recommend Dealer
Yes
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Jan 16, 2024 -

Lou Fusz Ford responded

We apologize for the confusion regarding the Ford App. We are happy to hear about your experience and we hope to see you again soon!

January 13, 2024

They are prompt when I get there. They keep me informed. I ask questions and Brad had the answers. More

by Suzykute
Recommend Dealer
Yes
Employees Worked With
Brad Middendorf
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Jan 16, 2024 -

Lou Fusz Ford responded

Our service staff here at Lou Fusz Ford are very professional and knowledgeable. We are thrilled to hear that they met your expectations! We hope to see you soon!

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