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Lou Fusz Ford

Overview Reviews (2,239)

Lou Fusz Ford

Name: Lou Fusz Ford
Address: 2 Caprice Drive, Chesterfield, MO, 63005, US
Telephone: (636) 238-5919
Rating: 4.6

4.6

2,239 Reviews

2 Caprice Drive, Chesterfield, Missouri 63005

Directions Directions

Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz Ford

Chesterfield, MO

Overview

Reviews

4.6

2,239 Reviews

Call Dealership (636) 238-5919

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2 Caprice Drive

Chesterfield, MO

63005

Directions

4.6

2,239 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

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Service Communication

View 4 Awards

Overview Reviews (2,239)

Contact Lou Fusz Ford

Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz sales person Ford price phone call finance service department

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Showing 2,239 reviews

January 13, 2024

SERVICE VISIT

He was very kind and very helpful. Rick is a very kind and helpful person. He always goes out of his way to make sure I am satisfied and my car is safe. I highly recommend Rick. Rick is a very kind and helpful person. He always goes out of his way to make sure I am satisfied and my car is safe. I highly recommend Rick. More

by lisawille

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Rick

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Jan 15, 2024 -

Lou Fusz Ford responded

We're very happy to hear about your experience with Rick. We appreciate you as a customer, and we look forward to seeing you again soon!

January 13, 2024

SERVICE VISIT

efficient and to the point ! Fast efficient and easy going and friendly! Clean area great work Fast efficient and easy going and friendly! Clean area great work More

by Alo

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brandon

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Jan 15, 2024 -

Lou Fusz Ford responded

Our service department is always looking to provide fast and efficient service and we're happy to hear that your experience was just that! We appreciate your review and we look forward to seeing you again in the future!

January 13, 2024

SERVICE VISIT

Great customer service, got us in and out pretty quickly and did a great job on the repairs and did a great job on the repairs More

by klfuchsconstructioninc

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Rick Dana

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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear that your experience with us was quick and easy! We look forward to seeing you again soon!

January 13, 2024

SERVICE VISIT

My experience was very positive and efficient. They got the work done the day it was scheduled. I always enjoy going to the service center for my service needs! They got the work done the day it was scheduled. I always enjoy going to the service center for my service needs! More

by FYR_EMSDISPATCHER

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Eric merz, Steve decker

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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that your experience with our service department was an enjoyable one! Thank you for choosing Lou Fusz Ford!

January 13, 2024

SALES VISIT - USED

First and foremost, I never felt pressured or hurried into making a decision. I felt confident that my 'as is' truck is a quality vehicle. It was a great experience (which I had actually been dreading) p into making a decision. I felt confident that my 'as is' truck is a quality vehicle. It was a great experience (which I had actually been dreading) purchasing my new to me truck. More

by 1morething2do

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Greg Andert

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Jan 15, 2024 -

Lou Fusz Ford responded

We're very happy to hear about your experience with our sales department! Our staff is dedicated in providing exceptional customer service no matter what car you're shopping for. Thank you for choosing Lou Fusz Ford and we hope you enjoy your new truck!

January 13, 2024

SERVICE VISIT

He was very courteous, thorough, and he made the experience easy I definitely will be coming back to work with him in the future experience easy I definitely will be coming back to work with him in the future More

by Cargirl

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Rick Dana

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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Rick! All of our staff here at Lou Fusz Ford are dedicated in providing exceptional customer service. We appreciate your kind words and we look forward to seeing again in the future!

January 13, 2024

SERVICE VISIT

I purchased 3 cars on the visit as a direct result of having such a wonderful experience. My intention was one vehicle. having such a wonderful experience. My intention was one vehicle. More

by danryan1951

Verified Customer

Recommend Dealer

Yes

Employees Worked With

John stahl

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Jan 13, 2024 -

danryan1951 responded

My experience exceeded all expectations. It became a team approach with Chris the sales manager, along with finance and John Stahl the sales representative. The process was so straightforward working in tandem with the previous mentioned Lou Fusz team that helped to achieve my targeted objectives. With that I decided to trade in two more cars. It’s worth noting that my past experience with both sales and service was the driver for me going back to the dealership. I highly recommend this Lou Fusz dealership. Five stars for sales, finance and service.

Jan 15, 2024 -

Lou Fusz Ford responded

We are very happy to hear that we exceeded your expectations. Our staff is always willing to go above and beyond when it comes to our customers. We appreciate you and we thank you for choosing Lou Fusz Ford!

January 13, 2024

SERVICE VISIT

Brandon always works with me and understands my situation. I won't go anywhere else but to your dealership! situation. I won't go anywhere else but to your dealership! More

by springlady969

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brandon

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Jan 15, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon! We appreciate your loyalty and we thank you for choosing Lou Fusz Ford!

January 13, 2024

SERVICE VISIT

Excellent. Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend Easy process Work done in timely manner. Great communication Smooth transaction easy payment Would recommend More

by MUSTNGGT804

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brandon piel. Brandon sweeney

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Jan 15, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with our service department! We appreciate you leaving us a review and we look forward to seeing you again soon!

January 13, 2024

SERVICE VISIT

Overall good, except it was the first time I used the Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. Ford App to schedule and I didn't realize it was a drop off instead of a regular service appointment. More

by flutie4life

Verified Customer

Recommend Dealer

Yes

Report | Print

Jan 16, 2024 -

Lou Fusz Ford responded

We apologize for the confusion regarding the Ford App. We are happy to hear about your experience and we hope to see you again soon!

Lou Fusz Ford

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