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Lou Fusz Ford

Overview Reviews (2,248)

Lou Fusz Ford

Name: Lou Fusz Ford
Address: 2 Caprice Drive, Chesterfield, MO, 63005, US
Telephone: (636) 238-5919
Rating: 4.6

4.6

2,248 Reviews

2 Caprice Drive, Chesterfield, Missouri 63005

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Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz Ford

Chesterfield, MO

Overview

Reviews

4.6

2,248 Reviews

Call Dealership (636) 238-5919

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2 Caprice Drive

Chesterfield, MO

63005

Directions

4.6

2,248 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 4 Awards

Overview Reviews (2,248)

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Sales: (636) 238-5919

Parts: (636) 532-9957

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Lou Fusz sales person Ford price phone call finance service department

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Showing 2,248 reviews

January 15, 2024

SERVICE VISIT

It was a very good experience. Brad was extremely helpful and provided wonderful service. They were very friendly Brad was extremely helpful and provided wonderful service. They were very friendly More

by JOHN.SPYERS

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brad

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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brad! Thank you for choosing Lou Fusz Ford!

January 15, 2024

SERVICE VISIT

Great Great. .. 14 more words Fine.. ten more words Word Word Word Word Word Word to your mother .. 14 more words Fine.. ten more words Word Word Word Word Word Word to your mother More

by mvj63049

Verified Customer

Recommend Dealer

Yes

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January 15, 2024

SERVICE VISIT

Always easy to schedule and to work with Always easy to schedule and to work with. I bring multiple cars there and appreciate the service schedule and to work with. I bring multiple cars there and appreciate the service More

by lmfindley

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brad and Rick - they are all nice to work with

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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for your kind words! We appreciate you as a customer!

January 15, 2024

SALES VISIT - USED

Saleswoman was amazing, straight to the point and got the deal done for me, finance guy in the other hand sucked, it should have taken 15 mins in the dealership to get everything done. I was the only custome deal done for me, finance guy in the other hand sucked, it should have taken 15 mins in the dealership to get everything done. I was the only customer there with a done deal and the finance manager caused me to be at the dealership for close to an hour and a half. Horrible experience on that end of it. If it wasn't for the saleswoman stepping in and up to the plate I would have left without making the deal. More

by Justin

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Alondra

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January 14, 2024

SERVICE VISIT

They always take care of me. Always ready at my appointment time. Rick always makes sure everything is taken care of. Always ready at my appointment time. Rick always makes sure everything is taken care of. More

by scott

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Rick Dana

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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your service experience with us! Thank you for choosing Lou Fusz Ford!

January 14, 2024

SERVICE VISIT

Pleased The knowledge of Colin. The resolving of a few issues. Pleased with the dealership The resolving of a few issues. Pleased with the dealership More

by nancyepple

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Colin and the service department

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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that your experience with us was a pleasant one! Thank you for leaving a review!

January 14, 2024

SERVICE VISIT

It wasn't fine until we were checked out by Brandon Brandon is the guy to work with! Brandon is the guy to work with! More

by dnb608

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Brandon!

January 14, 2024

SERVICE VISIT

Brandon kept me informed, and my F-150 was finished sooner than I had anticipated Keep up the good work! sooner than I had anticipated Keep up the good work! More

by Greg.Strauss

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brandon

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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for the kind words Greg! We're happy to hear about your experience!

January 14, 2024

SERVICE VISIT

Efficient, personalized and very helpful. The service manager did a great job providing recommendations specific to our vehicle. The service manager did a great job providing recommendations specific to our vehicle. More

by Bozer

Verified Customer

Recommend Dealer

Yes

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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your service experience with us! Thank you for choosing Lou Fusz Ford!

January 14, 2024

SERVICE VISIT

Lengthy repair due to parts. Communication was hit/miss. Vehicle fixed correctly just took along time. Would like to of had a little more communication Communication was hit/miss. Vehicle fixed correctly just took along time. Would like to of had a little more communication More

by tsgerard0809

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Brad

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Jan 16, 2024 -

Lou Fusz Ford responded

Thank you for bringing this to our attention. We are passing the message along. We hope to see you again.

Lou Fusz Ford

Lou Fusz Ford Awards Awards

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