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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

January 11, 2021

cory is awesome to work with. my second car i have bought with him. will definitely recommend lou fusz to everyone i know. thank you. More

by cardinalfreak93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Jeff Ream, Corey Hughes
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

January 11, 2021

This dealership was great! Helpful and polite, comfortable area to wait while service was being done on my car, and all employees were very nice. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

January 10, 2021

Timely and excellent service with no hassles. Never disappointed with th equality of care and responsiveness of the techs and service managers. Good job. Thank you. More

by khofman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

January 10, 2021

Very friendly guys working in the service department. I trust that they will take care of my vehicle. The waiting area is comfortable and it’s easy to drop off your car. More

by Cubfan20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

January 09, 2021

Lauren is very personable, efficient and Knowledgeable. She was respectful of my time and worked to get the exact vehicle I wanted. The process was painless. More

by RWestern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

January 09, 2021

Kevin was fantastic in how he handled me. He was a very friendly host. He knew what parts I liked to use. If I ever had to use him again I would choose him again and again!!!!!! More

by timothymchott
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

January 08, 2021

Alondra was wonderful. She made my experience easy and stress free. As did the other associates involved in the purchase of my Explorer at your dealership. More

by Don Primm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Jeff Ream, Brad Greene
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

January 08, 2021

Traded up from a Focus to a Focus ST. Loving It. Very helpful and friendly. Awesome service. Barely got out the when I arrived and someone was there to help. More

by adammkish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

January 08, 2021

All the people that helped us were great. Everyone was really friendly and Lauren was really good at helping us find our vehicle that worked for our family. More

by jenniferwellman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

January 08, 2021

Great service! Brandon was friendly and helpful. He kept me informed about what was wrong with car and when to expect repairs to be completed. More

by jacob.a.prebianca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

We're delighted to hear that you think so! Thanks for coming in to see us!

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