
Lou Fusz Ford
Chesterfield, MO
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The customer service here was outstanding. I've been getting my Ford serviced here for quite a while and there's probably a good reason for that. The customer service is outstanding. getting my Ford serviced here for quite a while and there's probably a good reason for that. The customer service is outstanding. More
Thank you for helping with a recall notice and oil change. It was great to feel like our daughter’s car was being maintained professionally! change. It was great to feel like our daughter’s car was being maintained professionally! More

Alondra is fabulous. Friendly and personable. I had seen the vehicle on car gurus. Alondra contacted me and kept following up. She made it her business to answer all of my questions and concerns. If seen the vehicle on car gurus. Alondra contacted me and kept following up. She made it her business to answer all of my questions and concerns. If she wasn't sure about a question, she found out the right answer. I appreciate that. The finance department was also stellar. They worked their way to getting me a loan at an interest rate I was comfortable with. I also appreciate the minimal time I had to spend at the dealership throughout this entire process. More
As always, great service. The service dept always keeps me informed of things needing to be completed on my vehicle. There is never any pressure to complete recommended maintenance me informed of things needing to be completed on my vehicle. There is never any pressure to complete recommended maintenance More
The service advisors at Lou Fuse Ford are fantastic. I trust them to give me great advice on services that need to be done to keep my cars running well and at a fair price. trust them to give me great advice on services that need to be done to keep my cars running well and at a fair price. More
I talk to 2 other dealerships made the best deal and felt best with the way things were handled by your company The salesman and maintenance department I felt when out of their way to make the deal work. best with the way things were handled by your company The salesman and maintenance department I felt when out of their way to make the deal work. More
Awesome customer service! Rich Dana was friendly, professional, and has a great sense of humor. I went in for basic maintenance and it didn’t take long at all. professional, and has a great sense of humor. I went in for basic maintenance and it didn’t take long at all. More
I personally had a great experience. The staff and especially Lauren did a good job answering questions making suggestions and working toward getting me the truck that I wanted. especially Lauren did a good job answering questions making suggestions and working toward getting me the truck that I wanted. More
Always great service. I have been taking my truck to get serviced here for over ten years and will continue to. Happy with employees and service. serviced here for over ten years and will continue to. Happy with employees and service. More