Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Ford
Chesterfield, MO
2,239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,239 reviews
January 15, 2024
The first time I called they told me they weren't taking apps, fcfs and I would have to pay for courtesy car $40 daily even though it was warranty work. I called back a month later and was able to make appt apps, fcfs and I would have to pay for courtesy car $40 daily even though it was warranty work. I called back a month later and was able to make appt and get a car, but my service tech wasn't knowledgeable or played dumb with the tsb on my issue. I brought the tsb up to him and he said this is just the first step. Other dealerships are taking further measures to rectify this issue and they seem to try to do the minimum. More
by kgrant01
Verified Customer
January 15, 2024
Always easy to schedule and to work with Always easy to schedule and to work with. I bring multiple cars there and appreciate the service schedule and to work with. I bring multiple cars there and appreciate the service More
by lmfindley
Employees Worked With
Brad and Rick - they are all nice to work with
January 15, 2024
Saleswoman was amazing, straight to the point and got the deal done for me, finance guy in the other hand sucked, it should have taken 15 mins in the dealership to get everything done. I was the only custome deal done for me, finance guy in the other hand sucked, it should have taken 15 mins in the dealership to get everything done. I was the only customer there with a done deal and the finance manager caused me to be at the dealership for close to an hour and a half. Horrible experience on that end of it. If it wasn't for the saleswoman stepping in and up to the plate I would have left without making the deal. More
by Justin
Employees Worked With
Alondra
