
Lou Fusz Ford
Chesterfield, MO
Filter Reviews by Keyword
By Type
Showing 2,251 reviews
Very upsetting to have a problem taken in at 99k miles not discovered until 101k miles. Ally warranty expired and repair cost me 800 plus dollars. Service man suggested they are a poor extended warranty c not discovered until 101k miles. Ally warranty expired and repair cost me 800 plus dollars. Service man suggested they are a poor extended warranty company. Earlier they replaced one running board but not the other even though it only intermittently worked. Second one got a spritz of air and oil and still sticks down. Will not buy an extended warranty from them again and especially not from Ally. More
Great service! Jerry took Care of me from start to finish. The newly remodeled waiting area was also nice to see. I had a coffee and watched a little Tv and before you know it, my truck was ready. finish. The newly remodeled waiting area was also nice to see. I had a coffee and watched a little Tv and before you know it, my truck was ready. More
Very quick and efficient service! I would recommend buying a vehicle from this dealership especially if it is with Alondra!! She was very nice and welcoming during my visit. buying a vehicle from this dealership especially if it is with Alondra!! She was very nice and welcoming during my visit. More
Lou Fusz Ford always provides a superior service experience. This visit was no exception! I Would recommend to all my friends. Customer for 20+ years! experience. This visit was no exception! I Would recommend to all my friends. Customer for 20+ years! More

For it being my first vehicle purchase I think it went great! Everybody I worked with were very welcoming and friendly. Alondra especially made my experience very nice and easy! I will be recommending! great! Everybody I worked with were very welcoming and friendly. Alondra especially made my experience very nice and easy! I will be recommending! More
Thank you for figuring out what is going on with the backup camera. It’s reassuring knowing that there are still people who believe in actually taking care of the customer. backup camera. It’s reassuring knowing that there are still people who believe in actually taking care of the customer. More
The ease of this car purchase was beyond great. Applied one day came in next day and left with car under an hour!!! I will never go to another sales rep again Alondra made the entire process quick profess one day came in next day and left with car under an hour!!! I will never go to another sales rep again Alondra made the entire process quick professional and trustworthy!!! Jeff made signing the paperwork quick and easy... overall both were a blessing to do business with More
Prompt service. Great waiting room only problem they should have checked the repair before returning to me. Would have saved me a return trip so they could reprogram should have checked the repair before returning to me. Would have saved me a return trip so they could reprogram More
I only bring my car here for service. They are always friendly and punctual. I feel like they are fair and don’t try to get me to have things done to my car that it doesn’t really need. friendly and punctual. I feel like they are fair and don’t try to get me to have things done to my car that it doesn’t really need. More
Jerry Gritt is always friendly and helpful. The remodel is looking good. I'm glad to have professionals inspect and service my vehicle, the peace of mind is huge. is looking good. I'm glad to have professionals inspect and service my vehicle, the peace of mind is huge. More