Lou Fusz Ford

Quick and efficient service. Work done correctly and we were treated right! We love Lou Fusz and how they treat us! Thank you very much! were treated right! We love Lou Fusz and how they treat us! Thank you very much! More

Lauren was able to get me the best deal! She is very helpful and gave me the information that I wanted in a timely manner. She was patient and kind and a very good representation of a professional! helpful and gave me the information that I wanted in a timely manner. She was patient and kind and a very good representation of a professional! More

Everyone we worked with was super friendly! Loved Brandon and Steve! Jeff took care of paperwork really quickly and that was very refreshing, as it usually takes forever! and Steve! Jeff took care of paperwork really quickly and that was very refreshing, as it usually takes forever! More

Previous trips to this dealership were pleasant and fairly priced, but my most recent trip was not pleasant and I don’t plan to return. $180 per diagnostic just to tell me my timing chain is rattling a fairly priced, but my most recent trip was not pleasant and I don’t plan to return. $180 per diagnostic just to tell me my timing chain is rattling and my brakes are rusty, not complicated problems to diagnose. Wanted another $450 just to clean the brakes, no parts replaced. $/hr for labor not shown anywhere on the quote or the receipt. No labor time estimates provided on the quote, you just throw a number on paper and expect me to eat it. I think the service advisor was looking to maximize his commission with zero regard for the customer. I will not return, I do not recommend. R/O #111601776/1 More

Excellent service. Everything was fast professional and easy. It took less than 2 hrs for oil change and tire rotation. Really good shop experience. Will repeat easy. It took less than 2 hrs for oil change and tire rotation. Really good shop experience. Will repeat More

Exceptional communication and service! Recall needed to be performed on daughters vehicle - all four door latches Required additional part and second visit Well communicated issues at hand rescheduled w be performed on daughters vehicle - all four door latches Required additional part and second visit Well communicated issues at hand rescheduled when parts arrived and good to go Thanks Joe More

Great service as always! Joe was great and I also got a chance to walk the lot and look at potential replacements for when my lease comes due later this year. chance to walk the lot and look at potential replacements for when my lease comes due later this year. More

Everything was great, well organized and worked as expected. I would definitely recommend Lauren Sutter and the dealership.Good communication with the sales lady and free pick up from the airport. expected. I would definitely recommend Lauren Sutter and the dealership.Good communication with the sales lady and free pick up from the airport. More

Prompt and courteous service. Car was ready at expected time and He personally came and notified me. Service work was completed as expected. Thank you time and He personally came and notified me. Service work was completed as expected. Thank you More

Jerry Gritt was very friendly and helpful in his explanation of service performed on my Explorer. I would recommend your service department to friends and family. explanation of service performed on my Explorer. I would recommend your service department to friends and family. More