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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

February 04, 2021

Gave five stars because apparently Ford considers anything less a failure. Shame. Shame on Ford for making a customer write at least twenty five words. They are Fords biggest failure. More

by Notvalid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 25, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

February 03, 2021

Lauren was FANTASTIC! She was absolutely AMAZING! She worked hard to get us into a car today when there was little hope. THANK YOU SO MUCH! More

by DaniV08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

February 03, 2021

Great service. Made me feel very comfortable buying my first car from a dealership. Definitely would recommended to anyone who is looking to buy a car More

by baileyfilipiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Jeff Ream, Luke Hardin
Feb 25, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

February 03, 2021

I got in at my appointment time. The vehicle was finished when promised. Will use Lou Fusz Ford again. I will tell friends about the experience. More

by garyvanbooven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bandera
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 02, 2021

Dropped off my car without an appointment expecting to have it sit a couple of days and Rick was able to fit me in that same day. I’ll definitely be back More

by WEETOM543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Rick Dana, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

February 02, 2021

This dealership is great! Jerry is absolutely amazing!! He is super helpful and he always puts his customers first! I will always come back! Thank you! More

by hgheyhey46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

February 02, 2021

went in for 2hr recall to be told st 2.5 mark that vehicle wouldn't be done until next day. luckily friend picked me up. would have lived to get a lianer as I am interested in a new truck. More

by bigal302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Dana
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

February 01, 2021

This was a very quick and easy purchase. I would This was a very quick and easy purchase. I would recommend going through Lauren in the future. I very much love my new toyota tacoma. More

by csrayhel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

February 01, 2021

The folks at Lou Fusz Ford are easy to work with, courteous and helped me find exactly what I needed, fast. I recommend using them. More

by Warson Woods Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Romeo, Jerry Paule, Grant Woods, Jeff Ream, Brad Greene, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

January 31, 2021

Fast, easy service! Great to work with. They were quick to respond to emails and got a great deal! Will gladly come back here again! More

by Swn300
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Feb 01, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

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