Lou Fusz Ford

The appointment was easy to make, the work was performed promptly and finished quickly. Everyone was courteous and the customer waiting area was very clean. promptly and finished quickly. Everyone was courteous and the customer waiting area was very clean. More

Nice guys who always try their best. Jerry has always been incredibly helpful. I have nothing left to say other than it costs way to much to have regular service work done at the dealer. been incredibly helpful. I have nothing left to say other than it costs way to much to have regular service work done at the dealer. More

We are very disappointed in your personal service. It shouldn't take 10 to 20 minutes to talk to someone in your service dept. Your service manager and sales manager have ignored the extended warranty w shouldn't take 10 to 20 minutes to talk to someone in your service dept. Your service manager and sales manager have ignored the extended warranty we purchased with the car and don't return calls. More

They were very friendly people who helped me get approved for the car I was looking for prompt and as affordable as possible thank you for the car I was looking for prompt and as affordable as possible thank you More

I received my scheduled appointment through customer service, my scheduled oil change went smoothly and was completed in a timely manner. Brandon and Grant were both easy to talk with and made the expe service, my scheduled oil change went smoothly and was completed in a timely manner. Brandon and Grant were both easy to talk with and made the experience that much better. More

My salesman Jerry Paule scheduled my appointment for me. Jerry Gritt was ready when I arrived and completed my 10,000 mile checkup quickly, so I was on my way sooner than I expected. Jerry Gritt was ready when I arrived and completed my 10,000 mile checkup quickly, so I was on my way sooner than I expected. More

Super easy process to schedule an oil change in the timeframe I wanted. Rick Dana is easy to work with and provided a thorough rundown of the services my car needed now, and on my next appointment. timeframe I wanted. Rick Dana is easy to work with and provided a thorough rundown of the services my car needed now, and on my next appointment. More

Always great professional service! I arrived early and I was able to get in early. The waiting room was clean, well spaced and comfortable and still had coffee available late afternoon! was able to get in early. The waiting room was clean, well spaced and comfortable and still had coffee available late afternoon! More

I purchased a tire at the dealership because my vehicle is new and I wanted it to match the other tires. On the Lou Fusz website it says they will match anyone's price on tires. I brought in a printout fr is new and I wanted it to match the other tires. On the Lou Fusz website it says they will match anyone's price on tires. I brought in a printout from the Walmart website showing the tire $37 cheaper. I was told that since Walmart has a different item number than Ford does they cannot accept it. The tire is exactly the same tire. I was told the tire cost $140. When I got there it was $165 but told that was due to mounting and balancing. I was charged $165 for the tire and and additional $24.95 labor to put it on the car. In addition I had a 3:30 appointment (arrived at 3:15) and it took until 5:00 to install 1 tire. More

Super nice and easy to talk with, service was quick and painless and the works package was affordable. Needed a tire rotation and it was completed without a hassle included in the package. Thank you for th painless and the works package was affordable. Needed a tire rotation and it was completed without a hassle included in the package. Thank you for the wonderful service More