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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

March 02, 2021

Easy to schedule service online. Always feel they are honest and upfront about any repairs or maintenance needed. Joe Jerome followed up with me and made sure my needed repairs were done in a timely mat More

by tsgerard0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Mar 10, 2021 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

March 01, 2021

Luke Hardin was very knowledgeable and made my car buying experience fast and stress free. He answered any questions I had and made sure i was 100% satisfied before leaving. Would buy from them again! More

by lexiwildgrube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
Mar 10, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 01, 2021

I sold my 2014 Mustang GT through Luke Hardin in the recent past. Luke helped me and worked out the best deal possible and provided me with a phenomenal experience in my time spent at Lou Fusz Ford. Luk More

by DHall68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
Mar 10, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

March 01, 2021

Great Service at a great price, provides car wash with service. Very quick in performing oil change. We will be returning for future regular service More

by Matt V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Mar 10, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

February 26, 2021

Service rep was great and easy to work with.I was in and Service rep was great and easy to work with. I was in and out as promised. He helped me with Ford rewards program and explained things well More

by Rh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Mar 10, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

February 26, 2021

Service rep was awesome. At a routine oil change appt, I asked about headlight options. He researched and found a better headline bulb. He got the part ordered and installed adding minimal time to the oi More

by ROCNRYE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Mar 10, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

February 26, 2021

The service was great and performed by a well qualified technician. I will continue to use Lou Fusz Ford for any of our future service needs. More

by anniebee6120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Kroll
Mar 10, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

February 25, 2021

Great service,Car was done quickly, I was waiting Great service, Car was done quickly, I was waiting everything was explained clearly, very professional. I would definitely recommend this dealership More

by sparkle_rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Mar 10, 2021 -

Lou Fusz Ford responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

February 24, 2021

No complaints. The wait wasn’t too long. It would be nice if the waiting room had decaf coffee for those who don’t drink regular. More

by mdesloge24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

February 24, 2021

Luke was exceedingly pleasant and flexible with showing us different models and arranging test drives without ever pressuring us through our decisions. Great experience & would definitely come back! More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Kevin Montagne, Luke Hardin
Feb 25, 2021 -

Lou Fusz Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

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