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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

January 24, 2024

Super easy process, outstanding customer service, and just great people and a great atmosphere. Bijan and Alondra were incredible to work with! More

by Brewer022
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Jul 03, 2024 -

Lou Fusz Ford responded

We're glad to hear that your sales experience with us was an incredible one!

January 24, 2024

Got it done quick and efficient Brad was very nice and so was Brandon Word More

by Schroeder.collin
Recommend Dealer
Yes
Employees Worked With
Brandon and Brad
Jan 24, 2024 -

Lou Fusz Ford responded

Our staff is always providing a quick and efficient experience for our customers. We're happy to hear that you experienced just that!

January 24, 2024

Courteous professional and efficient, let me know exactly what work was being performed and how long it would take More

by Elvisflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 24, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We appreciate you as a customer!

January 24, 2024

It was the day the ice storm occurred. ..my appt was supposed to be at 10am...Rick rescheduled it for me to 1pm and got my truck completed in an hour...he was very professional and personab More

by Stephen45
Recommend Dealer
Yes
Employees Worked With
Rick Dana
January 23, 2024

Service received was prompt, friendly and waiting room comfortable Rick is efficient and knowledgeable Thanks More

by Jgoffsimel
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 24, 2024 -

Lou Fusz Ford responded

Thank you for the kind words!

January 21, 2024

Smooth sale no high pressure Done Done with this survey going back to watching the game More

by tfienup22
Recommend Dealer
Yes
Employees Worked With
Greg
January 20, 2024

Very polite and informative of my situation. Gave great advice and information for proper care and warnings for my vehicle. Will definitely be back. More

by Kevin_meyer_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon is the service department
Jan 22, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We look forward to seeing you again soon!

January 18, 2024

Casual maintenance done right Brandon was very helpful in my efforts to contact VIP Thanks More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 19, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with Brandon! We look forward to seeing you again!

January 17, 2024

This dealership has been easy to work with & gets the job done quickly. I really appreciated the valet service. More

by mrsfletch443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fritts, Kevin Montagne, Jamie Stocks
Jan 19, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with us, especially with the valet service! We hope to see you again in the future!

January 16, 2024

Friendly. Luke and Bijorn made buying the bronco a fun experience They were very knowledgeable. More

by csdavis0602
Recommend Dealer
Yes
Employees Worked With
Luke Hardin, Luke Hardin
Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with us! We hope you enjoy your new Bronco!

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