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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
January 27, 2024
We had a schedule appointment for a steering shaft noise. This was the second time in for the same issue. After leaving the truck the service department took the steering apart and left the truck unable to d This was the second time in for the same issue. After leaving the truck the service department took the steering apart and left the truck unable to drive for “3” solid weeks. We called several times and could not get anyone to answer. We finally have the truck back but the entire situation was not good and no one ever apologized or offered a loaner vehicle or anything. Keep in mind this is a $100k new truck with 15k miles. Not good and not happy! More
by TDWARD
Verified CustomerEmployees Worked With
Jaclyn
January 26, 2024
New key fob & fob programming. Great CS. Brandon was very helpful. Had it done within a couple hours. P/U went smooth. Fob worked as expected. Great CS. Brandon was very helpful. Had it done within a couple hours. P/U went smooth. Fob worked as expected. More
by Dennis
Employees Worked With
Brandon
January 26, 2024
Everyone from Drew the car salesmen to the finance officer (can’t remember his name off hand) everyone was wonderful. We highly recommend this dealership and their professionalism. officer (can’t remember his name off hand) everyone was wonderful. We highly recommend this dealership and their professionalism. More
by agemmellnow
Employees Worked With
Drew Johnston
January 24, 2024
It was the day the ice storm occurred. ..my appt was supposed to be at 10am...Rick rescheduled it for me to 1pm and got my truck completed in an hour...he was very professional and personab ..my appt was supposed to be at 10am...Rick rescheduled it for me to 1pm and got my truck completed in an hour...he was very professional and personable...great experience...I was going to Pundmann...now I'm a Lou Fusz customer More
by Stephen45
Employees Worked With
Rick Dana
January 24, 2024
Super easy process, outstanding customer service, and just great people and a great atmosphere. Bijan and Alondra were incredible to work with! just great people and a great atmosphere. Bijan and Alondra were incredible to work with! More
by Brewer022
January 20, 2024
Very polite and informative of my situation. Gave great advice and information for proper care and warnings for my vehicle. Will definitely be back. Gave great advice and information for proper care and warnings for my vehicle. Will definitely be back. More
by Kevin_meyer_19
Employees Worked With
Brandon is the service department
