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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

March 30, 2021

The service department was well organized and efficient. I was in and out within and hour for an oil change. The personnel were polite and friendly. More

by Thejakcsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

March 29, 2021

Lauren was very easy to work with. She made us feel important while collaborating with me to find the right car at the right price. Thank you! More

by FAMILYDORR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter, Cory Laneman
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

March 28, 2021

So friendly and helpful. We loved Alondra and Bryan. Made us feel like family. And we love our new car! Thanks Lou Fusz Ford! Will definitely buy from them in the future. More

by Kmolsen1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

March 27, 2021

I was kept waiting a long time. Probably because of work done. Was told I would be updated on what they found. I had to get up and ask. Otherwise it was ok. More

by lbrown99528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

March 26, 2021

My husband and I had a very pleasant experience with Lou fuse Ford starting out with the rep Alondra driving our edge all the way to Highridge. I fell in love with the car at first sight and my husband was More

by Amy
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, John Dolan
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

March 26, 2021

Came in for an oil change. Rick provided good customer service.It is that type of service that will keep a customer coming back again. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

March 26, 2021

Rick took care of everything I needed and helped get me out the door as quick as possible. His recommendations were greatly appreciated. He was top notch and Lou Fusz was great! More

by JBGOULD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

March 26, 2021

The experience was great. I would defiantly recommend both Lou Fusz Ford and Lauren to anyone looking to buy a vehicle. I was vey happy with the experience and am super happy with my new truck More

by chad.rozzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

March 25, 2021

Rick was very nice! Car is finally repaired, thanks to him! Many calls returned promptly and expectations for service was excellent! We will be back!! More

by marteecombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

March 25, 2021

I spent a lot of time looking online for a work vehicle. The Lou Fusz website was easy to navigate in narrowing down the vehicles that fit my specifications. Bijan was helpful in the buying process. He was More

by godinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bryan Anderson
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

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