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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

April 14, 2021

Got me in for a tire issue without an appointment thanks so much. They fixed a valve leak within a hour of time. Great work More

by Rspillenkothen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 19, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

April 14, 2021

Lauren and Lou Fusz was great. The whole experience from beginning to end was amazing. I recommend them and will be back for more purchases More

by mrudman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 19, 2021 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

April 14, 2021

This dealership is amazing! Alondra and Bryan were very helpful with the purchase of this car since I live in Fl. She sent a video of the car to make sure it was the one I wanted. Bryan sent all the paperw More

by ccunocmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Bryan Anderson
Apr 19, 2021 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 13, 2021

Lou Fusz had the truck I was most interested in and Lauren helped us to quickly close the deal as we had tight time constraints. More

by Tgr112158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 19, 2021 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 13, 2021

As always, professional, courteous staff and amazing service. I can always count on getting an appointment fast using the online website. I appreciate the ease and efficiency of the website. More

by ahalbert2601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Apr 19, 2021 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

April 13, 2021

Consistently reliable, courteous and competitively priced service has been my experience as a customer for over twenty-five years! I am always confident that I am working with trusted team of professionals! More

by DCLOGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Brandon Piel, Jerry Gritt
Apr 19, 2021 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 13, 2021

Top notch service department and staff for one stop automotive repair and service, 25 years plus of Lou Fusz Ford keeping our family safe and on the road. Thanks Rick Dana ,Ron Matlock and Brian N More

by TimDaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 19, 2021 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

April 12, 2021

Lauren was super helpful in finding the right vehicle for my needs. She was very professional & responsive to helping me get a car at the right price. If you're looking for a quality vehicle look no further More

by thepresd
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

April 12, 2021

Brandon went above and beyond to help me get my problem fixed that day rather than waiting for another day. He was extremely helpful and friendly. More

by lcr12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

April 12, 2021

The needed parts were ordered and available on the date of the service appointment. The car was repaired and software updated within the business day. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

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