
Lou Fusz Ford
Chesterfield, MO
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this service was for my 2000 Ford excursion. I was experiencing an electric problem and was going to ground somewhere. The problem was quickly diagnosed and repairs made. Brandon recommended a few r experiencing an electric problem and was going to ground somewhere. The problem was quickly diagnosed and repairs made. Brandon recommended a few routine maintenance items I had overlooked. All were resolved and perhaps I can get another 20 years out of the excursion. More
I was stuck on Highway 70 due to an accident miles away. I was stuck on Highway 70 due to an accident miles away. I knew that I was going to be late so I called the Service Department to see if I needed t I was stuck on Highway 70 due to an accident miles away. I knew that I was going to be late so I called the Service Department to see if I needed to reschedule or if I could arrive late. I was told to come on in whatever time that I could. I was a hour and ten minutes late for my appointment. No problem. Good service. More
I was told that fixing my car would take an hour and a half and that I could wait for it instead it took 2 days because they didn't order the part. They put a new master cylinder cap on but unbelievably d half and that I could wait for it instead it took 2 days because they didn't order the part. They put a new master cylinder cap on but unbelievably did not add brake fluid that was needed More
Alondra was an awesome sales person. She helped me find what I was looking for and other options! But we found the right one at a great price! what I was looking for and other options! But we found the right one at a great price! More
Thank you Lou Fusz Ford !!! Excellent customer service. The valet service is exceptional and appreciated. From the porter Cory to the mechanics and the service advisors..I thank you. The valet service is exceptional and appreciated. From the porter Cory to the mechanics and the service advisors..I thank you. More
It is a really great place to get car fixed. They listen to what we say is wrong. The building is clean and employees inquire if anything is needed while waiting. I also feel safe. to what we say is wrong. The building is clean and employees inquire if anything is needed while waiting. I also feel safe. More
Great customer service. They got me in as soon as I needed for a service recall. Scheduling wasn’t a hassle and they sent me text/email reminders of when my appointment would be. Overall great custo needed for a service recall. Scheduling wasn’t a hassle and they sent me text/email reminders of when my appointment would be. Overall great customer service More
Great service! Rick is fantastic to work with! Lou Fusz does great work and my family has been using them for years. All my service is completed at Lou Fusz. does great work and my family has been using them for years. All my service is completed at Lou Fusz. More
Rick worked with Ford to repair my 6 month old truck for a part not covered under warranty for very little cost to me. The repair was done very quickly. a part not covered under warranty for very little cost to me. The repair was done very quickly. More