
Lou Fusz Ford
Chesterfield, MO
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Excellent overall experience! Very friendly and easy drop off experience, great communication and updates given during the service and my vehicle was completed on time with no surprises. off experience, great communication and updates given during the service and my vehicle was completed on time with no surprises. More
Always a pleasant experience!Just trying to quickly Always a pleasant experience! Just trying to quickly reach the minimum here lol A a a a a a a a a. A a a a a Always a pleasant experience! Just trying to quickly reach the minimum here lol A a a a a a a a a. A a a a a More
The Appointment easily made online. The Service was prompt and courteous. I very much appreciated the ride back to the office. Everything went very well. prompt and courteous. I very much appreciated the ride back to the office. Everything went very well. More
I appreciate the service advisor, and the fact that at the check before this one, inspection revealed that I had an oil leak that required repair. The repair was thorough. the check before this one, inspection revealed that I had an oil leak that required repair. The repair was thorough. More
Paul Huch is my sons Father in Law......need I say more :-). I have purchased my last four or five vehicles from him. I think that should be enough to keep the boy in good standings (don't you think?) :-). I have purchased my last four or five vehicles from him. I think that should be enough to keep the boy in good standings (don't you think?) More
You have friendly and professional service techs, a clean facility, provided great communication throughout the process and quality work done. I will certainly be back. facility, provided great communication throughout the process and quality work done. I will certainly be back. More
Routine oil change on my vehicle. Able to make an appointment the next day and vehicle was serviced within a couple of hours after I dropped it off. appointment the next day and vehicle was serviced within a couple of hours after I dropped it off. More
My experience was positive however I should have been told when arriving for my appointment that it would take over a week for my car to be looked at. told when arriving for my appointment that it would take over a week for my car to be looked at. More
Recent 50,000 mile service—was told I needed new tires but got Michelin’s there 2 years ago, with only 26,000 miles—not happy with remedy suggested—in future, will only get new tires at Dobbs—I grow less but got Michelin’s there 2 years ago, with only 26,000 miles—not happy with remedy suggested—in future, will only get new tires at Dobbs—I grow less impressed with the service department every time I have something done—when I get my next Explorer, I will go to different dealer just to avoid your service department More
Buying a used vehicle is not easy - especially if you're looking for a a car with very specific parameters. From first contact, Lauren worked to understand my needs and she got to work finding me the perfec looking for a a car with very specific parameters. From first contact, Lauren worked to understand my needs and she got to work finding me the perfect vehicle. She even went to another dealership 40 minutes away to collect it and bring it back to Lou Fusz Ford so it would be more convenient for me. Awesome service and attention to detail, she and the rest of the team made the process quick and easy. Very happy customer and would highly recommend. More