
Lou Fusz Ford
Chesterfield, MO
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We are very pleased with our experience with Lauren Sutter and Lou Fusz. Ease of doing business was great and she is friendly, honest, and trustworthy. Even financing was easy. Great job! Sutter and Lou Fusz. Ease of doing business was great and she is friendly, honest, and trustworthy. Even financing was easy. Great job! More
Perfect experience from beginning to end! All of the staff that I dealt with were friendly and professional, they actually made the car buying process fun. I’m obsessed with my new car and so happy that staff that I dealt with were friendly and professional, they actually made the car buying process fun. I’m obsessed with my new car and so happy that I bought it from Lou Fusz Ford. More
Terry is the absolute best in dealing with customers. He took the time to explain all the maintenance needed on my car at this age and took care of a recall item. From now on, I will ask for him specificall took the time to explain all the maintenance needed on my car at this age and took care of a recall item. From now on, I will ask for him specifically! More
Very quick diagnostic for the root problem - a leaking windshield. Was able to get it fixed shortly thereafter. The Staff were professional and very accommodating. windshield. Was able to get it fixed shortly thereafter. The Staff were professional and very accommodating. More
I had a 1:00 appointment for an oil change. Because of my work schedule I had to drop off my vehicle at 10:00 and thought they would start working on it at my scheduled time. I got a call at 11:00 that my ca work schedule I had to drop off my vehicle at 10:00 and thought they would start working on it at my scheduled time. I got a call at 11:00 that my car was done. Three hours sooner than I was expecting! More
This was for a recall of the drivers side airbag. Everything went smoothly and the work was done in a very timely manner. The technician was very courteous and cordial. Everything went smoothly and the work was done in a very timely manner. The technician was very courteous and cordial. More
Joe was helpful in diagnosis of a check engine code. Disappointing that I have one at 60k miles but I expect that is a design issue. No work was done. Disappointing that I have one at 60k miles but I expect that is a design issue. No work was done. More