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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,238 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,238 reviews

January 24, 2024

It was the day the ice storm occurred. ..my appt was supposed to be at 10am...Rick rescheduled it for me to 1pm and got my truck completed in an hour...he was very professional and personab More

by Stephen45
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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January 23, 2024

Service received was prompt, friendly and waiting room comfortable Rick is efficient and knowledgeable Thanks More

by Jgoffsimel
Recommend Dealer
Yes
Employees Worked With
Rick
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Jan 24, 2024 -

Lou Fusz Ford responded

Thank you for the kind words!

January 21, 2024

Smooth sale no high pressure Done Done with this survey going back to watching the game More

by tfienup22
Recommend Dealer
Yes
Employees Worked With
Greg
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January 20, 2024

Very polite and informative of my situation. Gave great advice and information for proper care and warnings for my vehicle. Will definitely be back. More

by Kevin_meyer_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon is the service department
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Jan 22, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We look forward to seeing you again soon!

January 18, 2024

Casual maintenance done right Brandon was very helpful in my efforts to contact VIP Thanks More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 19, 2024 -

Lou Fusz Ford responded

We're thrilled to hear about your experience with Brandon! We look forward to seeing you again!

January 17, 2024

This dealership has been easy to work with & gets the job done quickly. I really appreciated the valet service. More

by mrsfletch443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fritts, Kevin Montagne, Jamie Stocks
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Jan 19, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with us, especially with the valet service! We hope to see you again in the future!

January 16, 2024

Friendly. Luke and Bijorn made buying the bronco a fun experience They were very knowledgeable. More

by csdavis0602
Recommend Dealer
Yes
Employees Worked With
Luke Hardin, Luke Hardin
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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with us! We hope you enjoy your new Bronco!

January 16, 2024

Luke is very helpful and has gone out of his way to get answers for me! The service department weee very friendly also More

by michelle_spies
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
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Jan 16, 2024 -

Lou Fusz Ford responded

We're happy to hear about your experience with Luke! We appreciate your kind words!

January 16, 2024

Brandon is always cordial, honest, and professional. Brandon lets me know when my vehicles' scheduled maintenance are coming up and informs me of the most economical way to keep my vehicles up to date. More

by davefuegner
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Jan 16, 2024 -

Lou Fusz Ford responded

Brandon is a wonderful asset to our team! We're happy to hear about your experience with him!

January 16, 2024

Customer service was great. The surface was good. Timing was also fine I would like for them to turn the TV down in the waiting room. It's very loud and distracting. More

by Angie M
Recommend Dealer
Yes
Employees Worked With
Jaclyn
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