Lou Fusz Ford

I purchased a pre-owned vehicle from this dealership and had a great buying process. Unfortunately, since then it's been very frustrating. A couple of months after the purchase I got a simple flat tire and had a great buying process. Unfortunately, since then it's been very frustrating. A couple of months after the purchase I got a simple flat tire and needed to make a roadside change. Imagine my surprise when I pull out the spare and find that even though the roadside kit is there, all of the tools have been removed. A simple oversight, sure, heck I missed it during my test drive and look over of the vehicle. I reached out to the dealership to see how they wanted to provide the missing tools (lug wrench, cap pliers, screwdriver, floor jack, jack handle) but can't get anyone to return my call. My salesperson, Luke, has been helpful but subsequent calls to the referred folks at the dealership have gone unreturned. Buyer beware, inspect every inch of your vehicle before purchase, pull out the spare, remove the floor mats, heck, pull out the seats, or maybe just consider going elsewhere. More

Great experience over all, very good staff, excellent service. Took care of me and my needs service. Took care of me and my needs More

They worked to find THE car I wanted and gave me a good price! They delivered it very clean and without any issues. Definitely happy I stayed with this dealership. price! They delivered it very clean and without any issues. Definitely happy I stayed with this dealership. More

Great people, Great service, just a overall positive experience starting with Jake and then everyone else I met during the process experience starting with Jake and then everyone else I met during the process More