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Lou Fusz Ford
Chesterfield, MO
2,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 02, 2025
I had not purchased a vehicle in 22 years and wanted something specific. Jake G. was so helpful by phone to pin down the right one for me. Had all my questions answer before the visit. In person, he was something specific. Jake G. was so helpful by phone to pin down the right one for me. Had all my questions answer before the visit. In person, he was even better. Had the two vehicles of interest up front & ready to go. Jake is very personable & eased my stress with such a purchase. The purchase was seamless & gave me confidence in my decision. Thank you Jake so much! More
by jillw2991
Employees Worked With
Jake Gaspard
December 28, 2024
We had a great experience purchasing our new car at Lou Fusz. Jonny was patient and helped us find exactly what we were looking for.. We would definitely purchase from Lou Fusz in the future! Fusz. Jonny was patient and helped us find exactly what we were looking for.. We would definitely purchase from Lou Fusz in the future! More
by Lisa Cottingham
Employees Worked With
Jonny , Bijan Porshahidy
December 18, 2024
I purchased a pre-owned vehicle from this dealership and had a great buying process. Unfortunately, since then it's been very frustrating. A couple of months after the purchase I got a simple flat tire and had a great buying process. Unfortunately, since then it's been very frustrating. A couple of months after the purchase I got a simple flat tire and needed to make a roadside change. Imagine my surprise when I pull out the spare and find that even though the roadside kit is there, all of the tools have been removed. A simple oversight, sure, heck I missed it during my test drive and look over of the vehicle. I reached out to the dealership to see how they wanted to provide the missing tools (lug wrench, cap pliers, screwdriver, floor jack, jack handle) but can't get anyone to return my call. My salesperson, Luke, has been helpful but subsequent calls to the referred folks at the dealership have gone unreturned. Buyer beware, inspect every inch of your vehicle before purchase, pull out the spare, remove the floor mats, heck, pull out the seats, or maybe just consider going elsewhere. More
by GarthAlgar
Employees Worked With
Luke Hardin, Nick Borger
December 11, 2024
They worked to find THE car I wanted and gave me a good price! They delivered it very clean and without any issues. Definitely happy I stayed with this dealership. price! They delivered it very clean and without any issues. Definitely happy I stayed with this dealership. More
by Becky
Employees Worked With
Bijan Porshahidy, Greg Andert
December 09, 2024
Great experience! Jim Olsen made our purchase a smooth process. He was very helpful with getting set up in our new vehicle. Would definitely buy from Lou Fusz again. Jim Olsen made our purchase a smooth process. He was very helpful with getting set up in our new vehicle. Would definitely buy from Lou Fusz again. More
by Kathy Elam
Employees Worked With
Jim Olsen
