
Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Quick and Easy to find the right ride The process was fairly quick, as we all know it takes time to buy a vehicle, and the folks there were pleasant and helpful. My salesman Chris Seaton w The process was fairly quick, as we all know it takes time to buy a vehicle, and the folks there were pleasant and helpful. My salesman Chris Seaton was knowledgeable and courteous as I shared what I was looking for. We looked at a number of vehicles, but as I had already done my homework before I came, I knew pretty much what I was looking for. Chris helped me go through the few questions I had and we test drove the Jeep I ended up buying that day. After the sale, the Finance person Matt Craft was also great to talk with and the whole thing took hardly any time at all to finish up. Worth noting, as I was getting ready to leave, each of the salesmen at the store at the time as well as the assistants and even the Manager came out to shake my hand and thank me for my business. I have never seen this before, but I can tell you I was impressed with the gesture. All in all, a great experience, and a great deal on a new 2018 Jeep Wrangler. I highly recommend doing business with them. More
2018 Jeep Wrangler Lakeshia Lakesia did a great job helping my wife and I purchase our new Jeep. All the staff was amazing and what a great experience it was!! Lights out 100% Lakesia did a great job helping my wife and I purchase our new Jeep. All the staff was amazing and what a great experience it was!! Lights out 100% More
Do not buy from them! Im letting everyone know, please do not buy through Chrysler Jeep! We bought a brand new 2018 Jeep Compass. Within 2 weeks our service engine light ca Im letting everyone know, please do not buy through Chrysler Jeep! We bought a brand new 2018 Jeep Compass. Within 2 weeks our service engine light came on. I took it to the service area of the dealership. 3 days later and 7 parts removed and changed they still cant figure out what is wrong. They had a regional mechanic come in to "fix" the problem. We just found out he never came in. We spoke to a case manager and she was supposed to keepbus updated every other day. We havent spoken to any one in 2 weeks! We called today and now they are replacing the transmission! Are you kidding me??? This is brand new vehicle with less than 700 miles on it. We keep getting the run-a-round. I have never never been treated like this or have experienced such horrible customer service in my life😠😠😠😠 More
would never recommend or buy from them again At first, the salesperson was great to work with. As he went to the sales manager and stood and waited for the manager to get around to him, I began At first, the salesperson was great to work with. As he went to the sales manager and stood and waited for the manager to get around to him, I began to get irritated. When he came back, I signed the contract. Off to the finance person he went and I waited again. He came back and checked occasionally. When the finance person came to our desk to talk and I asked him what the interest rate was, his response was that he just got our folder in his hands. That was when I let it be known that I was not happy and I was ready to walk out o the deal. I do not like the wait tactic. Wait a long time and get tired of waiting so that I will sign anything does not work for me. In my career, that level of service to a customer would soon have me looking for a new job. More
SERVICE TEAM ROCKS!!! You will not find a better service team than what they have at Lou Fusz Chrysler Jeep, Dodge, Ram. The entire team works hard and is phenomenal! I wou You will not find a better service team than what they have at Lou Fusz Chrysler Jeep, Dodge, Ram. The entire team works hard and is phenomenal! I would like to give a shout out to Amy and Ken as they are truly rock stars! They are truly one of the reasons I continue to take my Jeep and Ram truck in and only have it serviced from Lou Fusz! From start to finish, Amy and Ken are professionals, polite and awesome to work with! More
Amazing! This was one of the best experiences that me and wife have ever had! Jim Moresi was amazing to work with! He made the "car buying" experience painl This was one of the best experiences that me and wife have ever had! Jim Moresi was amazing to work with! He made the "car buying" experience painless! Great Job Jim! More
Awesome experience! Marvin Mack made buying my car fast and fun. He's a great guy with a very awesome attitude. Super easy to talk to and very cool. Marvin Mack made buying my car fast and fun. He's a great guy with a very awesome attitude. Super easy to talk to and very cool. More
Organoleptic General Manger Mark, Sales Manager and especially my Salesman Mark, were wonderful to deal with start to finish during my special order. They had General Manger Mark, Sales Manager and especially my Salesman Mark, were wonderful to deal with start to finish during my special order. They had confident answers to every one of my questions. Well done. More
Jason Hawkins and Ivan, along with the rest of the Lou Fusz The Lou Fusz team, including Jason Hawkins, Ivan, Shelby, the Business Managers really went extra miles to take care of me. I especially appreciated t The Lou Fusz team, including Jason Hawkins, Ivan, Shelby, the Business Managers really went extra miles to take care of me. I especially appreciated the personal attention each gave me, the respect and service they rendered, I really like my new car. Kudos to Lou Fusz, Jason and Ivan. You guys rocked it! More
Great Our sales person was Joe Liebmann and he was great. He was very patient with us and attentive to our desires in a new Jeep. After the sale he walked u Our sales person was Joe Liebmann and he was great. He was very patient with us and attentive to our desires in a new Jeep. After the sale he walked us through every aspect of the new vehicle and he was very knowledgeable about the Jeep. He also helped us set up our phones and offered to answer any questions we may have in the future. A great guy & very professional. More