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Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
1,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,281 reviews
March 16, 2018
Purchased a 2018 Jeep Wrangler Our purchase of our 2018 Jeep Wrangler was a very pleasant experience. Lakesia Shumpert was so helpful and made it stress free.. We are very happy wit Our purchase of our 2018 Jeep Wrangler was a very pleasant experience. Lakesia Shumpert was so helpful and made it stress free.. We are very happy with Our Jeep... Thanks again! More
by Ron523
Employees Worked With
Lakesia Shumpert and David Verity
March 15, 2018
The way vehicle buying is supposed to be I shopped around locally and actually nationwide and your dealership was the best price I found for the vehicle I was looking for we traveled from Nor I shopped around locally and actually nationwide and your dealership was the best price I found for the vehicle I was looking for we traveled from North Texas to make purchase everything went very smooth Our salesperson Ivan was very helpful and did an outstanding job The whole experience went very well Thanks Jeff More
by Ram Ecodiesel
Employees Worked With
Ivan Cizmar
March 13, 2018
Great Truck Buying Experience Jason Hawkins was my sales consultant and did an excellent job trying to find the truck that I wanted. I never had to ask where we were in the process Jason Hawkins was my sales consultant and did an excellent job trying to find the truck that I wanted. I never had to ask where we were in the process as Jason updated me often on what was happening. Once the truck was found the negotiation was short and sweet! They did there best to accommodate me, along with after market options. I would definitely recommend Jason and this dealership. Mike More
by SchultzHaus
Employees Worked With
Jason Hawkins
March 13, 2018
5☆ Professionals! I give your dealership a A+ rating in all phases of a recent sale, and a special A++ for Evan Crader. A satisfied custome!. Bill Forbes I give your dealership a A+ rating in all phases of a recent sale, and a special A++ for Evan Crader. A satisfied custome!. Bill Forbes More
by Bill Forbes
Employees Worked With
Evan Crader
March 05, 2018
Great Experience Jim Moresi was very helpful in finding us the right car. We will be coming back in the future and recommending him to friends and family. Jim Moresi was very helpful in finding us the right car. We will be coming back in the future and recommending him to friends and family. More
by amc2006
Employees Worked With
Jim Moresi
February 20, 2018
Super happy Phillip Martin was my salesman and he did an amazing job getting me exactly what I needed! I am now proudly leasing a Jeep Compass and I am so happy w Phillip Martin was my salesman and he did an amazing job getting me exactly what I needed! I am now proudly leasing a Jeep Compass and I am so happy with it! Everyone there did a fantastic job helping me out! Phillip has done a great job with communication and following up to make sure I am happy with my experience and my vehicle. I highly recommend seeing him if you need a new vehicle. I couldn't be happier! Thank you Lou Fusz! More
by breannapearl
Employees Worked With
Phillip Martin
February 16, 2018
Great Place to service your car. I take my 2014 Dodge Charger (which i purchased new at Lou Fusz) to Lou Fusz for all my service needs. They had a special where i could buy 3 oil cha I take my 2014 Dodge Charger (which i purchased new at Lou Fusz) to Lou Fusz for all my service needs. They had a special where i could buy 3 oil changes and tire rotations for $100. Really good deal. The service guys are friendly and courteous. And after they are finsihed (even with just an oil change), they come out and explain everything and the cost (which was zero because i prepaid the three). He even shows me where my car is parked Great Experience. More
by Steve_b8
Employees Worked With
Greg Marquart
February 14, 2018
Finance office will try to cheat you BEWARE! Make sure you read the whole thing! The salespeople are fine, but the finance office is full of lying fraudsters. We made a deal, then headed BEWARE! Make sure you read the whole thing! The salespeople are fine, but the finance office is full of lying fraudsters. We made a deal, then headed to the finance office. 2 different loan terms with 2 different loan rates were shown. We chose the lower rate and shorter term and signed an unofficial document stating this. The finance person then chose to sign us up for the higher rate and longer term. We didn't see this, because it was all done on a computer, away from our eyes. We were only provided with a small electronic signature box with no information on it. After discovering the problem, the Finance Manager tried to say that our part of our "good deal" was to take the other rate. No, it was not, and that's not how financing works. He then fell back on the "you signed a legal document" argument. He might be right, but that means the dealership is sleazy and dishonest. It is a shame, because I used to like Lou Fusz dealerships. Avoid them, or watch them with an eagle-eye, because they WILL cheat you. More
by kenrn
Employees Worked With
Lakeisha
February 13, 2018
Great service and prices Zack was awesome!!! Super patient and knowledgeable. I was very impressed with the selection, service, and of course the price. We love our new Jeep a Zack was awesome!!! Super patient and knowledgeable. I was very impressed with the selection, service, and of course the price. We love our new Jeep and will be lifetime customers! More
by Voltz84
Employees Worked With
Lou
February 04, 2018
Oil change Greg was very helpful, friendly, and courteous I will be a return customer...i may have the name incorrect however the customer service was extraordin Greg was very helpful, friendly, and courteous I will be a return customer...i may have the name incorrect however the customer service was extraordinary. More
by Schaela Fleming
Employees Worked With
Greg Marquart
