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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

August 23, 2020

I just purchased my second vehicle from this dealership. My salesperson Christopher Hudmud was very knowledgeable and answered every question I had. Will buy again. More

by Mom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hudmud
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

August 20, 2020

Always pleased with the service I receive on my Chrysler 300. Thank you for working with me as to the cost of servicing my car. Thank you. More

by jtitch52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

August 17, 2020

Good level of inventory to choose from - Overall the process was smooth but slow - car dealers need to value customer time - can’t be a 4hr Process to by a car - can buy a house in less time! More

by Bdroege1
Recommend Dealer
Yes
Employees Worked With
Phillip Martin
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

August 14, 2020

Our sales person was Evan Crader and he was wonderful Our sales person was Evan Crader and he was wonderful and made sure we were comfortable. I would recommend everyone go there. Absolutely NO pressure More

by Over the moon Happy M.V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
And Leo from Finishing , Evan Crader
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

August 04, 2020

Friendly, professional and fair! We are a long time dodge family and our renegade is our second jeep. We will always continue to use Lou Fusz for all our service needs. More

by Jeep4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek, Amy Wokovich, Greg Marquart, Brian Lemmons
Aug 07, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

August 04, 2020

Could provide a better sales practice with Covid in mind With our current world situation of Covid I was seeking to purchase a new vehicle without going to the dealership. I requested price information and More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Hamilton
Aug 07, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We apologize for your recent visit Luke. We would love to reach out to you but cannot find you in our system. Thank you for letting us know.

August 03, 2020

Stay Away I purchased 4 cars in one shot from Lou Fusz. Three Dodge Darts and a Jeep Grand Cherokee. One of the Dodge Darts had problems from the get go. We More

by RPOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Wokovich
Aug 07, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We are sorry to hear about your experience and will share this with management. Thank you for your business.

August 02, 2020

It was challenging finding the actual source of my check engine light, but Lou Fusz CJDR was very fair with pricing and Curt was outstanding to work with. He's knowledgeable, honest and a great customer adv More

by michael.n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Sheets
Aug 07, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

July 29, 2020

"2020--Jeep Grand Cherokee Limited-New Vehicle Purchase" Mr. Chris Robinson my salesman was professional, courteous and very knowledgeable. He answered all my questions about the new 2020 Limited ranging More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Chris Robinson-salesman, Steve Kabbaz, David Verity
Aug 07, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

July 12, 2020

Jerry and Calvin were great! Several people have asked where we got our truck and we sent them your way. Great job by Jerry and Calvin! More

by Veizerhockey
Recommend Dealer
Yes
Employees Worked With
Jerry Harrison
Jul 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

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