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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

September 08, 2020

The service representative was very friendly, and knowledgeable of her job. Everything went according to how she said it would, and was finished earlier than promised. More

by pcooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Smith
Sep 09, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

September 08, 2020

My wife and I had been to 4 other dealers before we went to Lou Fuse and they were great, found the Jeep we wanted More

by toms1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Main, Amy Wokovich
Sep 09, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

September 07, 2020

We recently worked with Jerry Harrison at Lou Fusz CDJR to investigate the Chrysler Pacifica and see how it stacked up to a Honda Odyssey Touring. Jerry was very patience and knowledgeable and the process More

by tpbklake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Harrison
Sep 09, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

September 01, 2020

We had a great experience at Lou Fusz. Our salesman Matt Buesse was so friendly and easy to work with. We will definitely be going back for our next vehicle purchase. More

by mitzik9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Buesse
Sep 09, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

August 30, 2020

I originally scheduled appointment cause of a check engine light. Just planned on getting a diagnostic. Ken troubleshooted exactly what the issue was. I needed a part replaced with about 5 hrs of labor More

by flipinstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

August 30, 2020

Just purchased my second Jeep Cherokee from Lou Fusz and was very happy with our salesman, Rob Langro. He was very knowledgeable about my vehicle and really went the extra mile to make sure our purchasing p More

by Sharaun561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Langro
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

August 27, 2020

Many thanks to Matt Buessy for making our experience at Lou Fusz Chrysler a pleasurable outcome. He went above and beyond and it was both beneficial to both My wife and I and Lou Fusz Chrysler. More

by nortonfrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Crader, Matt Buesse
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

August 26, 2020

I have the life time oil change which is fantastic. You need to bring it back so I can buy a new vehicle from Lou fusz More

by Patvogt17@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela milliot/Sarah townsend
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

August 25, 2020

Very good service experience No problems dDuring the Very good service experience No problems dDuring the process. The service staff were appropriate and knowledgeable the environment was clean and ste More

by Dodge owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

August 25, 2020

Amy, in the service department, was able to get my Jeep in for an oil change and tire rotation as soon as I arrived. I appreciate the quick turn around time and ability to not have to take off work. More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Aug 31, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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