Back

Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

Directions

By Type

Showing 1,272 reviews

October 16, 2020

Confident and knowledgeable salesman. Quick to make us happy and confirm a deal. Gave us plenty of time to test drive by ourselves to talk over this decision . More

by dellwood79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Blevins
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 15, 2020

Spent too much time waiting.Why do I have to write 25 Spent too much time waiting. Why do I have to write 25 words when I have nothing more to say? I think this is ridiculous! More

by rfleer7661
Recommend Dealer
Yes
Employees Worked With
Phillip Martin
Oct 26, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the feedback and we are sorry for your wait.

October 12, 2020

Jerry was very helpful in working with me from out of state. He paid attention to my needs and was always prompt in returning calls. More

by moneeman
Recommend Dealer
Yes
Employees Worked With
Jerry Harrison
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

October 10, 2020

Very knowledgeable. My Jeep was repaired on time and less than quoted! I highly recommend Lou Fusz to all my friends and family. By the way, they are the friendliest store in town! More

by davebrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 10, 2020

Very efficient operation-easy to schedule work, very clean facility, friendly staff, Heather Torlina was very helpful with my concerns. First time visiting this facility and I will return for all futur More

by suecreech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Torlina
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

October 09, 2020

I am extremely disappointed with hidden charges presented to me until closing. I totally feel I've been ripped off. I lost $1,000 on my trade because of the hidden trade-in allowance and $698 be More

by awulfert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Goldschmidt + Full Stars. not sure who the others are
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for your review and we will share this with management. Thank you for your business.

October 08, 2020

Made appointment. Took car in. Was greeted immediately. Left car. Had car repairs done under time quoted. Picked up. Service rep was fantastic. Friendly and helpful. More

by tower grill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

October 08, 2020

Greg is very helpful alwaysHe's an asset to the car Greg is very helpful always He's an asset to the car dealership. Greg is very informative and knowledgeable about any part of the vehicle. More

by Ronkrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart, Evan Crader
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

October 07, 2020

I’ve always had a good experience with this dealership. From sales to service, they put my needs at the top of the page and top of mind More

by Ed.liebig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich, Robert Langro
Oct 13, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

October 03, 2020

I had a nail in my tire. The pulled it out, realized it caused no damage, and let me go with no charge. That was great More

by Carlvh-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Oct 05, 2020 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

...
54
...