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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

January 22, 2021

Cason Perry was great! I bought a new Grand Cherokee and he made sure I downloaded all the apps that work with it and was very knowledgeable. Everyone was nice and the whole process didn't take too long. More

by JChumney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cason Perry, Mike Gerber
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

January 21, 2021

The service professional that I was greeted by was very professional kind and respectful. He was very attentive to my getting the best service possible and as soon as possible. More

by rkendrickjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bosanek, Phillip Martin, Jerry Harrison
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 17, 2021

Rob Langro is pretty much the reason I purchased the 2020 Dodge Charger from Lou Lusz. He was no sales pressure, easy to talk to and be direct and candid. He should train all of thei Sales Associates as More

by Viper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Langro
Jan 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 16, 2021

We felt very welcomed from the moment we walked in the door. The receptionist was quick to acknowledge us. Our appointment was scheduled with Matt but he was tied up so Chris filled in. Chris made us feel More

by Fredeberhard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Hudnut
Jan 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

January 14, 2021

I have used many service department’s and dealerships and by far Lou Fusz jeep service is superior to any in the area I highly recommended More

by njwhitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek, Amy Wokovich
Jan 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

January 13, 2021

Very thorough and attentive. Clearly explained everything that was going to be done. It was the best service experience I’ve ever had. I also appreciate there not being any pressure to have work done that I More

by Jamdoni23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Jan 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

January 08, 2021

I recently visited this dealership and my rep was Shelby Parker. She went above and beyond to make my visit very enjoyable. She was extremely professional and very helpful Thanks again Shelby More

by smprinster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
Jan 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

January 02, 2021

I took my Jeep there for oil change and tire rotation. Greg the service writer was great. Work was performed as requested. I am very satis More

by Kevin Ringling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Jan 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

December 26, 2020

Efficient in and out service, clean and comfortable waiting area and a very friendly staff that took care of me and my vehicle while I waited. More

by Bmkeeven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Jan 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

December 26, 2020

Always very accommodating and no pressure on getting items done that may need attention but not critical. They are not salesy. I will go back. More

by johndickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek
Jan 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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