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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

February 09, 2021

We had excellent service and will definitely be back for another vehicle for my wife. Rob was amazing, he exceeded my expectations for the whole process. More

by ssateia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Langro, David Verity
Feb 25, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

February 09, 2021

I’m always greeted promptly and courteously. The technician clearly explains any issues identified. Work done has always been of good quality. Will continue to return! More

by Cjespo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Feb 25, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're delighted to hear that you think so! Thanks for coming in to see us!

February 06, 2021

Great experience and Chris made it very easy and painless!! Best dealership experience I have experienced ever!! Will definitely be there for all my new cars on future! More

by Scoobasteve88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Feb 25, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

February 05, 2021

Mark the GM handled a bad situation. He made things right. It took a welcoming calm nature in the end we were taken care of More

by Chele.94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the general manage and Curt in service , Brad Hubbard
Feb 25, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

February 04, 2021

great customer service by robert langro and the rest of the staff. I wouldnt go anywhere else if i needed another auto.my family bought 2 autos in 2 days.from robert langro. More

by stebarbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Langro, Matt Buesse
Feb 25, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

February 01, 2021

Worst experience ever. Have Perfect credit, attempted to buy a vehicle here. They took my deposit, sent me to my bank to obtain a loan for +$25k, told me my car would be ready Monday, got a call from cluele More

by FoolMeOnce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Harralson, Calvin Stark
Feb 01, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the review we will forward this review to management.

January 29, 2021

Greg was friendly, helpful and professional. Greg answered all my questions and provided helpful suggestions. I did not feel at all pressured into buying more services than needed. Based on his reco More

by Navyvet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Marguart, Greg Marquart
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

January 28, 2021

Very good experience! Appreciated the forward notice so that all the paperwork could be in order and ready upon arrival. Saved everyone a lot of time. More

by BillsJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hartke
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

January 28, 2021

Thanks so much to our salesman Rizo Lukolic . He was wonderful . We will definitely look him up for our next purchase.Thanks again Rizo Lukolic More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rizo Lukolic
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

January 27, 2021

We worked with Chris Robinson at Lou Fusz Jeep when we purchased our new Cherokee. Chris was Great - he was forthright and up front with everything throughout the whole process. Chris was very knowledgeab More

by Jack & Leanne
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Jan 29, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

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