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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

April 19, 2021

I had my eye on a Jeep Grand Cherokee for some time and I didn't know which dealership to go too. After a bad experience with another Jeep dealership, I thought maybe I'll just wait. Then I drove past Lou Fu More

by Sweetlady2138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moresi
Apr 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

April 17, 2021

The sales people I worked with were in tune with my needs as a first time buyer of a Jeep. Many questions answered and recommendations made some of which were outside dealership responsibilities. More

by Keith.huck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hudnut 5 Stars, Phillip Martin
Apr 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

April 15, 2021

Bryan Hartke was a great salesman to work with, along with the two sales managers, George and Calvin and Leo in finance. They met all our needs for this sale. More

by jlsmith95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Hartke, Georgios Rushitaj
Apr 19, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

April 12, 2021

Always get good treatments at Lou Fusz, polite friendly staff. I know my car will always he well taken care of when I take it there. More

by RandyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich, Robert Langro
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

April 12, 2021

Jeremy Mahan was not your typical salesman, not pushy, Jeremy Mahan was not your typical salesman, not pushy, super helpful and friendly, even stayed extra late to complete the sale me drive off with my n More

by Trokey
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahan
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 12, 2021

Always happy with this dealership, everyone is friendly, helpful and not pushy. This is the third purchase from this dealership, and from the front door to the service department I am always treated well More

by Dkgw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hudnut
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

April 07, 2021

We got exactly what we wanted for the price we wanted. It was the best vehicle buying experience I have ever had. You guys did a great job. More

by suzrnbsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moresi
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

April 06, 2021

This is my 3rd vehicle from them. You always have to haggle a price. I've gone to other dealers where you don't have to do that but they didn't have the car that I wanted. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you Stacy for your business.

April 01, 2021

I highly recommend this dealership! They were not only highly motivated to help but very willing to work with you. I enjoyed my experience with Lou fusz as always and will be in the future. More

by coreyskiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEITH
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 30, 2021

SCAM DEALER- Jerry Harrison and Lou Fusz Dodge Ram said they had a Ram TRX available generated a Purchase Agreement, took a $500 deposit and then said the truck was sold. They then offered a second truck a More

by robertclark211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Harrison
Apr 13, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We apologize for your experience and will share this with management.

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