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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,272 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,272 reviews

May 12, 2021

My sales person Adam Harralson was terrific! Made the process easy and painless. David the Business Manager was friendly and polite. He made the process streamlined and easy. More

by Debbie01!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Harralson, David Verity
May 17, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

May 06, 2021

Adam was super knowledgeable about the various Jeep’s I looked at. He helped me get a great deal on a new Jeep and a great deal on my trade in vehicle. David Verity was also outstanding. He helped me More

by kblaser85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Harralson, David Verity
May 12, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 06, 2021

True professional very knowledge about the service that my jeep needed, and was aware of the service coupon that I received in the mail customer was outstanding More

by lamar.blassingame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
May 12, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

May 06, 2021

Was disappointed in my oil change and inspection. Took to long my truck sat on a lift for 20 minutes without anyone working on it. I got there and was first into the bay but had others leave before me. Ment More

by Denver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Wokovich
May 12, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We are so sorry! Please accept our apology. We appreciate your business.

May 04, 2021

Very friendly staff , Dylan Hallgren was very helpful ahead of time getting me in the Jeep I wanted ..Would recommend this no pressure dealership to everyone ! More

by jspmathews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rizo
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

April 27, 2021

Everything went well and easy. He even called to let me know the Jeep I wanted was available. Chris was very known about the process. More

by kimkaestner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

April 24, 2021

I had my Pacifica van in for servicing on April 23rd. Heather Torlina was my service adviser and she did an excellent job taking care of my service needs. I have always gotten excellent care at the deale More

by jrdeshong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Torlina
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 23, 2021

Laurie Smith, my service writer was very patient with me as I described the noise I was hearing. Mark Perry, technician found the issue, HAPPY! More

by lindabraun100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Smith Service Department
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

April 22, 2021

Great experience at Lou Fusz. Heather was very helpful. They found that I had a cracked battery and had it replaced before being left stranded. More

by Mgurgol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather T.
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

April 20, 2021

Awesome rep checked me in and technician explained everything when vehicle service was completed. Friendly and courteous staff. Service completed in a timely manner. Recommend this service center. More

by Denise Funderburk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Komorek
May 05, 2021 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the kind review. Let us know if we can help with anything else.

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