Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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The dealership was good but the sales person Bryan was very good. For many years I thought I would not not buy a dodge but I love the truck. It is well built and very stylish. Will recommend the truck an very good. For many years I thought I would not not buy a dodge but I love the truck. It is well built and very stylish. Will recommend the truck and Bryan to everyone. Also the dealership. More
They were very professional and very friendly. They made the car purchase process more enjoyable. Would come back and buy another Jeep or vehicle. We talked to the General manager and he was awesome too! the car purchase process more enjoyable. Would come back and buy another Jeep or vehicle. We talked to the General manager and he was awesome too! More
Their selection on vehicles is good. They typically have what you’re looking for and if not they will work with you to find what you’re looking for. I got a great deal on my ‘21 Ram and my salesman was good what you’re looking for and if not they will work with you to find what you’re looking for. I got a great deal on my ‘21 Ram and my salesman was good. Now their customer service can be better. I would like to see more professionalism from their staff as well as for them to be more upbeat and ready to work with whatever walks through their door. I had my truck serviced and it went well and quickly but the rental was absolutely trashed on the interior. More
Friendly and very helpful showed us how to work the different things in the jeepgrand Cherokee would recommend Chris to everyone.buying a new car. different things in the jeepgrand Cherokee would recommend Chris to everyone.buying a new car. More
The team at Lou Fusz was super friendly and accommodating. They answered all of my questions and solved my issue. They even offered services that I did not need, like a shuttle, but it's good t accommodating. They answered all of my questions and solved my issue. They even offered services that I did not need, like a shuttle, but it's good to know they offer for future visits. I did have 2 minor issues when I picked up. A free car wash was offered and I said yes, I wanted to take advantage of that. The vehicle was not washed. I was also told that my old headlight bulbs, which were swapped out, were laying on the front seat. The bulbs were actually not anywhere in the vehicle. But I didn't go there for a wash and didn't need the old bulbs. But since I was told those 2 extra things were to be done, it was a little disappointing to find them not done. Probably lack of communication between the tech and customer service. More
I have always had great service with Lou Fusz and Mark Mercer ensured my most recent experience getting my Jeep Wrangler serviced went smoothly. I highly recommend this dealership. Mercer ensured my most recent experience getting my Jeep Wrangler serviced went smoothly. I highly recommend this dealership. More