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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,277 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,277 reviews

August 16, 2024

I love this place my man keith Hamilton is a great salesman he treats you with respect and is very knowledgeable. Great service department More

by bigshon34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith hamilton, Mike Gerber, Evan Crader
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're thrilled that your experience with our service department with us was a good one!

August 05, 2024

Service department is fabulous. Immediate attention, no waiting to get checked in. Explains things needed and takes care of maintenance as promised. I had a nightmare at another More

by Harkgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who my service person was.
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that your service experience with us was a fabulous one! Thank you for choosing Lou Fusz!

July 27, 2024

Customer service advisors are friendly and informed. They handle your case from setting the appointment to your final checkout. They keep you informed by text as to your car and where it is in the proce More

by Spillanemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Jul 30, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that our service advisors were able to take care of your needs!

July 15, 2024

Christpher Robinson handled our purchase and trade with efficiency and professionalism. He also took the time to program several features, linking our phones and explaining the features we would need. More

by jplitz17
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson; we did not interact with Jerry Harrison
Jul 30, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that Christopher was able to take care of you and got you in a new vehicle! We hope that you enjoy it!

June 20, 2024

Very knowledgeable, friendly staff. Waiting room very clean and several comfortable chairs, plus snacks and beverages. Waited for Jeep service and it was completed before I could even f More

by Kk0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicwe Dept
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for choosing Lou Fusz!

June 20, 2024

Every experience in the service department from scheduling to work performed has been positive. The staff is professional & helpful & even the waiting room is comfortable. More

by Patpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're so happy you had an awesome service experience with us!

June 20, 2024

Very knowledgeable, friendly employees. Treated like family. Great location. Would not hesitate to highly recommend to anyone. More

by Kk0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the review!

June 10, 2024

Service was a drop off and they finished before the end of the day. Professional prompt and friendly service! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 14, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that your service experience with us was a good one!

June 06, 2024

Everyone there is so polite. The waiting room is very comfortable with drinks and snack. More

by dopey020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, Evan Crader, Robert Langro, Jim Moresi, David Miller, Brad Hubbard, Georgios Rushitaj, Jerry Harrison
Jun 14, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that your service experience with us was a good one!

May 22, 2024

Kevin Hamilton was very helpful in helping me arrange a deal on trading my 2013 Challenger for my 2023 Challenger. He did not try to pressure me into a deal just to make a deal he helped me get a deal I wa More

by hstonebarger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hamilton
May 22, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that Kevin was able to get you in a new Challenger! We hope that you enjoy it!